暗影精灵6pro台式机运行游戏中突然黑屏，显示器无信号

[livialily]

你好，请问问题解决了吗，我的暗影精灵6pro台式机最近也出现了这种情况，玩游戏差不多2个小时就死机（而且还是旧的游戏，之前一直有在玩）。更新win10、显卡驱动、擦金手指都试过了都不行。

[y2kim]

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@马什入木  已写:

caption : Microsoft Windows 11 家庭中文版
version : 10.0.22621

F.10
3V0J4PA#AB2
True

caption : NVIDIA GeForce RTX 3080
DriverVersion : 31.0.15.3598

caption : SVN Adapter V1.0
deviceID : ROOT\NET\0000
ConfigManagerErrorCode : 22

caption : 适用于 USB 音频的英特尔® 智音技术
deviceID : INTELAUDIO\CTLR_DEV_43C8&LINKTYPE_06&DEVTYPE_06&VEN_8086&DEV_AE50&SUBSYS_0000003C&REV_0001\060
1
ConfigManagerErrorCode : 10

DisplayName : Adobe Acrobat Update Service
Manufacturer : Adobe Inc.
State : Running

DisplayName : BaiduNetdiskUtility
Manufacturer : Baidu.com, Inc.
State : Stopped

DisplayName : BattlEye Service
Manufacturer :
State : Stopped

DisplayName : CortexLauncherService
Manufacturer : Razer Inc.
State : Running

DisplayName : DtsApo4Service
Manufacturer : DTS Inc.
State : Running

DisplayName : NVIDIA FrameView SDK service
Manufacturer : NVIDIA
State : Stopped

DisplayName : Foxit Service
Manufacturer : 福建福昕软件开发股份有限公司
State : Running

DisplayName : Intel(R) RST HFC Disable Service
Manufacturer : Intel Corporation
State : Stopped

DisplayName : HP Comm Recovery
Manufacturer : HP Inc.
State : Running

DisplayName : HP App Helper HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Diagnostics HSA Service
Manufacturer : HP Inc.
State : Stopped

DisplayName : HP Network HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Omen HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP System Info HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Analytics service
Manufacturer : HP Inc.
State : Running

DisplayName : Intel(R) Optane(TM) Memory Service
Manufacturer : Intel Corporation
State : Stopped

DisplayName : Intel Bluetooth Service
Manufacturer :
State : Running

DisplayName : Intel(R) Capability Licensing Service TCP IP Interface
Manufacturer : Intel(R) Corporation
State : Stopped

DisplayName : Intel(R) TPM Provisioning Service
Manufacturer : Intel(R) Corporation
State : Stopped

DisplayName : Intel(R) Audio Service
Manufacturer : Intel
State : Running

DisplayName : Intel(R) Dynamic Application Loader Host Interface Service
Manufacturer : Intel Corporation
State : Running

DisplayName : KDesk Core Service
Manufacturer : Kingsoft Corporation
State : Running

DisplayName : Intel(R) Management and Security Application Local Management Service
Manufacturer : Intel Corporation
State : Running

DisplayName : McAfee WebAdvisor
Manufacturer : McAfee, LLC
State : Running

DisplayName : nProtect GameGuard Service
Manufacturer :
State : Stopped

DisplayName : NVIDIA LocalSystem Container
Manufacturer :
State : Running

DisplayName : NVIDIA Display Container LS
Manufacturer :
State : Running

DisplayName : Origin Client Service
Manufacturer : Electronic Arts
State : Stopped

DisplayName : Origin Web Helper Service
Manufacturer : Electronic Arts
State : Running

DisplayName : QPCore Service
Manufacturer : Tencent
State : Running

DisplayName : QQMusicService
Manufacturer : Tencent
State : Stopped

DisplayName : Razer Chroma SDK Server
Manufacturer : Razer Inc.
State : Running

DisplayName : Razer Chroma SDK Service
Manufacturer : Razer Inc.
State : Running

DisplayName : Razer Chroma Stream Server
Manufacturer : Razer Inc.
State : Running

DisplayName : Razer Game Manager
Manufacturer : Razer Inc
State : Running

DisplayName : Razer Game Manager Service 3
Manufacturer : Razer Inc
State : Running

DisplayName : Rockstar Game Library Service
Manufacturer : Rockstar Games
State : Stopped

DisplayName : Intel(R) Storage Middleware Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Realtek Audio Universal Service
Manufacturer : Realtek Semiconductor
State : Running

DisplayName : Razer Central Service
Manufacturer : Razer Inc.
State : Running

DisplayName : SecoClientService
Manufacturer :
State : Running

DisplayName : OpenSSH Authentication Agent
Manufacturer :
State : Stopped

DisplayName : Steam Client Service
Manufacturer : Valve Corporation
State : Running

DisplayName : Uncheater for BattleGrounds_GL
Manufacturer : Wellbia.com Co., Ltd.
State : Stopped

DisplayName : VMware USB Arbitration Service
Manufacturer : VMware, Inc.
State : Running

DisplayName : Wallpaper Engine Service
Manufacturer :
State : Running

DisplayName : WemeetUpdateSvc
Manufacturer :
State : Stopped

DisplayName : Intel(R) Management Engine WMI Provider Registration
Manufacturer : Intel Corporation
State : Running

DisplayName : WPS Office Cloud Service
Manufacturer : Zhuhai Kingsoft Office Software Co.,Ltd
State : Stopped

DisplayName : Zakynthos Service
Manufacturer : KRAFTON, Inc
State : Stopped

DisplayName : XTUOCDriverService
Manufacturer : Intel(R) Corporation
State : Running

DisplayName : Razer Synapse Service
Manufacturer : Razer Inc.
State : Running

Name : AD2F1837.OMENAudioControl
Version : 1.26.249.0

Name : AD2F1837.OMENLightStudio
Version : 1.0.28.0

Name : AD2F1837.OMENCommandCenter
Version : 1101.2304.4.0

ProductVersion FileVersion FileName
-------------- ----------- --------
1.0.55.0 1.0.55.0 C:\Windows\OMENSDK_Ver.exe

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BIOS 有新版本升级

Omen SDK也有升级

OMEN 台式电脑 30L GT13-1000i (1S3R9AV) 软件和驱动下载 | 惠普®客户支持 (hp.com)

[livialily]

您的意思是升级一下这两个 BIOS 、Omen SDK 试试？