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惠普暗影精灵电脑:TG01-279rcn 恢复出厂设置,HPCloudRecoveryTool不成功

TG01-279rcn
Microsoft Windows 10 (64-bit)

惠普暗影精灵电脑:TG01-279rcn 恢复出厂设置,用HPCloud RecoveryTool,制作恢复U盘成功后,我电脑产品ID:424W4PA#AB2

01.jpg

 恢复出厂设置,出现不成功,02.jpg

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惠普暗影精灵电脑:TG01-279rcn 恢复出厂设置,HPCloudRecoveryTool不成功

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光影精灵4使用云恢复工具恢复失败 - 惠普支持社区 - 1142935 (hp.com)

 

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惠普暗影精灵电脑:TG01-279rcn 恢复出厂设置,HPCloudRecoveryTool不成功

您好,我把安装日志发您,帮我看下,咋发您

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惠普暗影精灵电脑:TG01-279rcn 恢复出厂设置,HPCloudRecoveryTool不成功

[23:44:33.10][ChkError.cmd] **************************************************
[23:44:33.11][ChkError.cmd] [C:\System.Sav\ExitProc\ErrorChk\ChkError.cmd] has started...
[23:44:33.11][ChkError.cmd] --------------------------------------------------
[23:44:33.11][ChkError.cmd] Check SW Error...
[23:44:33.13][ChkError.cmd] --------------------------------------------------
[23:44:33.13][ChkError.cmd]
[23:44:33.13][ChkError.cmd] Create ["C:\system.sav\ChkError.cmd.FAILURE.[违规文字已删除]"] file...
[23:44:33.14][ChkError.cmd]
[23:44:33.14][ChkError.cmd] Logfile [C:\system.sav\Logs\CheckLog\ChkErr_PASS2_BBVClean.log]...
[23:44:33.14][ChkError.cmd]
[23:44:33.14][ChkError.cmd] Check 2nd parameter [BBVClean]
[23:44:33.16][ChkError.cmd]
[23:44:33.16][ChkError.cmd] Error Checking items : [MEMDUMP,APPSLOG,REGDEV,TIMEOUT,WINSAT,FAILUREFLG,RMFAIL]
[23:44:33.18][ChkError.cmd] --------------------------------------------------
[23:44:33.18][ChkError.cmd] Checking : Memory Dump
[23:44:33.18][ChkError.cmd] Could not find memory dump...
[23:44:33.19][ChkError.cmd]
[23:44:33.19][ChkError.cmd] [DumpFile]
[23:44:33.19][ChkError.cmd] Result=PASSED
[23:44:33.21][ChkError.cmd] --------------------------------------------------
[23:44:33.21][ChkError.cmd] Checking : Apps' log
[23:44:33.21][ChkError.cmd]
[23:44:34.57][ChkError.cmd] [AppsLog]
[23:44:34.58][ChkError.cmd] Result=PASSED
[23:44:34.58][ChkError.cmd] --------------------------------------------------
[23:44:34.58][ChkError.cmd] Checking : Yellow-Bang
[23:44:34.60][ChkError.cmd]
[23:44:34.60][ChkError.cmd] Run [PINChkT.exe /dev /s]
[23:44:34.94][ChkError.cmd]
[23:44:34.94][ChkError.cmd] Append [REGDEVT_PASS2_BBVClean.LOG] to [C:\system.sav\Logs\CheckLog\ChkErr_PASS2_BBVClean.log]...
[RegistryDevicesCheck]
Result=FAILED

FAILED DEVICE #0:
Description : Intel(R) Serial IO I2C Host Controller - 43AE
PNPDeviceID : PCI\VEN_8086&DEV_43AE&SUBSYS_8860103C&REV_11\3&11583659&2&C9
Code : [12]

FAILED DEVICE #1:
Description : Intel(R) Serial IO I2C Host Controller - 43AD
PNPDeviceID : PCI\VEN_8086&DEV_43AD&SUBSYS_8860103C&REV_11\3&11583659&2&C8
Code : [12]

[23:44:34.94][ChkError.cmd]
[23:44:34.96][ChkError.cmd] Run [FIND.exe /I 'Result=FAILED' C:\SYSTEM.SAV\Logs\PINPROC\REGDEVT_PASS2_BBVClean.LOG]
[23:44:35.00][ChkError.cmd] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] There was some FAILED device. Please check the file C:\SYSTEM.SAV\Logs\PINPROC\REGDEVT_PASS2_BBVClean.LOG.
[23:44:35.00][ChkError.cmd] There was some FAILED device...
[23:44:35.00][ChkError.cmd] or, there was not target file...
[23:44:35.02][ChkError.cmd] Result=FAILED
[23:44:35.02][ChkError.cmd]
[23:44:35.28][ChkError.cmd] --------------------------------------------------
[23:44:35.30][ChkError.cmd] Checking : Timeout in INSTALL.log
[23:44:35.30][ChkError.cmd]
[23:44:35.30][ChkError.cmd] Run [FIND.exe /I 'timeout with' C:\System.sav\Util\Install.log]
[23:44:35.46][ChkError.cmd] Run [FIND.exe /I 'timeout wait' C:\System.sav\Util\Install.log]
[23:44:35.58][ChkError.cmd] There is NO timeout in install.log file.
[23:44:35.60][ChkError.cmd]
[23:44:35.60][ChkError.cmd] [TIMEOUT]
[23:44:35.60][ChkError.cmd] Result=PASSED
[23:44:35.61][ChkError.cmd] --------------------------------------------------
[23:44:35.61][ChkError.cmd] Checking : WinSAT
[23:44:35.61][ChkError.cmd]
[23:44:35.63][ChkError.cmd] [WinSAT]
[23:44:35.63][ChkError.cmd] Result=PASSED
[23:44:35.63][ChkError.cmd] --------------------------------------------------
[23:44:35.64][ChkError.cmd] Checking : FAILURE.[违规文字已删除]
[23:44:35.71][CheckFailureFlags.cmd] **************************************************
[23:44:35.71][CheckFailureFlags.cmd] [CheckFailureFlags.cmd] has started...
[23:44:35.71][CheckFailureFlags.cmd] --------------------------------------------------
[23:44:35.72][CheckFailureFlags.cmd] Check FAILURE.[违规文字已删除] at [PASS2_BBVClean]
[23:44:35.72][CheckFailureFlags.cmd] --------------------------------------------------
[23:44:39.02][CheckFailureFlags.cmd]
[23:44:39.02][CheckFailureFlags.cmd] No FAILURE.[违规文字已删除] was found in C:\SwSetup folder
[23:44:39.02][CheckFailureFlags.cmd]
驱动器 C 中的卷是 Windows
卷的序列号是 4E51-9EF4

c:\system.sav 的目录

2022/03/23 15:51 17,101 03235HHSAA2A_DPS
2022/03/24 00:01 <DIR> 2ndCap
2023/03/11 23:43 <DIR> bbv
2022/03/02 18:42 29,844 CDT19WW5HHT601.ini
2023/03/11 23:44 46 ChkError.cmd.FAILURE.[违规文字已删除]
2022/03/24 00:09 <DIR> CONFIG
2022/03/23 15:53 9,803 cpqdl.ini
2022/03/23 15:53 5,066 CTO.TXT
2022/03/23 15:53 14 CTOHW.TXT
2023/03/12 15:14 <DIR> EXCLUDE
2023/03/11 23:24 <DIR> ExitProc
2023/03/12 15:21 <DIR> FactoryUpdate
2022/03/24 00:10 <DIR> fbi
2023/03/11 23:27 <DIR> Flags
2022/03/24 00:01 9,853 Info.bom
2023/03/11 23:44 <DIR> logs
2022/03/23 08:57 <DIR> P2PP
1997/06/10 18:42 46 REBOOT.ME
2022/03/23 09:23 368 REGFLUSH.LOG
2023/03/11 23:44 83 Result.ini
2022/03/23 15:51 5,987 SM5HH0323AB2
2022/03/23 08:54 <DIR> support
2022/03/23 09:20 420,638 SYSINFO.LOG
2022/03/23 15:59 <DIR> WinPE_Offline
2023/03/12 15:21 <DIR> WIN_Offline
2023/03/12 15:06 <DIR> WSDVTDC
12 个文件 498,849 字节
14 个目录 61,420,322,816 可用字节
[23:44:39.03][CheckFailureFlags.cmd] --------------------------------------------------
[23:44:39.03][CheckFailureFlags.cmd] [CheckFailureFlags.cmd] has completed...
[23:44:39.03][CheckFailureFlags.cmd] **************************************************
[23:44:39.05][ChkError.cmd]
[23:44:39.05][ChkError.cmd] [FAILURE_FLAG]
[23:44:39.05][ChkError.cmd] Result=PASSED
[23:44:39.06][ChkError.cmd] --------------------------------------------------
[23:44:39.06][ChkError.cmd] Checking : RMFAIL.[违规文字已删除] exists or not
[23:44:39.06][ChkError.cmd]
[23:44:39.08][ChkError.cmd] No [C:\SYSTEM.SAV\Flags\RMFAIL.[违规文字已删除]].
[23:44:39.08][ChkError.cmd]
[23:44:39.08][ChkError.cmd] [RMFAIL]
[23:44:39.08][ChkError.cmd] Result=PASSED
[23:44:39.10][ChkError.cmd]
[23:44:39.10][ChkError.cmd] --------------------------------------------------
[23:44:39.10][ChkError.cmd] Some error detected...
[23:44:39.11][ChkError.cmd]
[23:44:39.11][ChkError.cmd] --------------------------------------------------
[23:44:39.11][ChkError.cmd] [C:\System.Sav\ExitProc\ErrorChk\ChkError.cmd]
[23:44:39.13][ChkError.cmd] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] found [1] SW issue[s]...
[23:44:39.13][ChkError.cmd] --------------------------------------------------
[23:44:39.13][ChkError.cmd] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] Refer the following file[s] if exists to see detail.
[23:44:39.14][ChkError.cmd] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] C:\CTOERROR.[违规文字已删除] , C:\System.sav\*FAILURE.[违规文字已删除], or C:\system.sav\Logs\AllFailure.log
[23:44:39.14][ChkError.cmd]
[23:44:39.14][ChkError.cmd] --------------------------------------------------
[23:44:39.16][ChkError.cmd]
[23:44:39.16][ChkError.cmd] This is for customer image...
[23:44:39.16][ChkError.cmd]
[23:44:39.16][ChkError.cmd] Trigger CTO panic...
[23:44:39.17][ChkError.cmd]
[23:44:39.17][ChkError.cmd] --------------------------------------------------
[23:44:39.17][ChkError.cmd] [ChkError.cmd] has completed...
[23:44:39.19][ChkError.cmd] **************************************************
[23:44:39.31] [PANIC.cmd] has been called at non-WinPE environment.
[23:44:39.31] [PANIC.cmd] activate BP and reboot into WinPE environment at first...
[23:44:33.10][ChkError.cmd] **************************************************
[23:44:33.11][ChkError.cmd] [C:\System.Sav\ExitProc\ErrorChk\ChkError.cmd] has started...
[23:44:33.11][ChkError.cmd] --------------------------------------------------
[23:44:33.11][ChkError.cmd] Check SW Error...
[23:44:33.13][ChkError.cmd] --------------------------------------------------
[23:44:33.13][ChkError.cmd]
[23:44:33.13][ChkError.cmd] Create ["C:\system.sav\ChkError.cmd.FAILURE.[违规文字已删除]"] file...
[23:44:33.14][ChkError.cmd]
[23:44:33.14][ChkError.cmd] Logfile [C:\system.sav\Logs\CheckLog\ChkErr_PASS2_BBVClean.log]...
[23:44:33.14][ChkError.cmd]
[23:44:33.14][ChkError.cmd] Check 2nd parameter [BBVClean]
[23:44:33.16][ChkError.cmd]
[23:44:33.16][ChkError.cmd] Error Checking items : [MEMDUMP,APPSLOG,REGDEV,TIMEOUT,WINSAT,FAILUREFLG,RMFAIL]
[23:44:33.18][ChkError.cmd] --------------------------------------------------
[23:44:33.18][ChkError.cmd] Checking : Memory Dump
[23:44:33.18][ChkError.cmd] Could not find memory dump...
[23:44:33.19][ChkError.cmd]
[23:44:33.19][ChkError.cmd] [DumpFile]
[23:44:33.19][ChkError.cmd] Result=PASSED
[23:44:33.21][ChkError.cmd] --------------------------------------------------
[23:44:33.21][ChkError.cmd] Checking : Apps' log
[23:44:33.21][ChkError.cmd]
[23:44:34.57][ChkError.cmd] [AppsLog]
[23:44:34.58][ChkError.cmd] Result=PASSED
[23:44:34.58][ChkError.cmd] --------------------------------------------------
[23:44:34.58][ChkError.cmd] Checking : Yellow-Bang
[23:44:34.60][ChkError.cmd]
[23:44:34.60][ChkError.cmd] Run [PINChkT.exe /dev /s]
[23:44:34.94][ChkError.cmd]
[23:44:34.94][ChkError.cmd] Append [REGDEVT_PASS2_BBVClean.LOG] to [C:\system.sav\Logs\CheckLog\ChkErr_PASS2_BBVClean.log]...
[RegistryDevicesCheck]
Result=FAILED

FAILED DEVICE #0:
Description : Intel(R) Serial IO I2C Host Controller - 43AE
PNPDeviceID : PCI\VEN_8086&DEV_43AE&SUBSYS_8860103C&REV_11\3&11583659&2&C9
Code : [12]

FAILED DEVICE #1:
Description : Intel(R) Serial IO I2C Host Controller - 43AD
PNPDeviceID : PCI\VEN_8086&DEV_43AD&SUBSYS_8860103C&REV_11\3&11583659&2&C8
Code : [12]

[23:44:34.94][ChkError.cmd]
[23:44:34.96][ChkError.cmd] Run [FIND.exe /I 'Result=FAILED' C:\SYSTEM.SAV\Logs\PINPROC\REGDEVT_PASS2_BBVClean.LOG]
[23:44:35.00][ChkError.cmd] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] There was some FAILED device. Please check the file C:\SYSTEM.SAV\Logs\PINPROC\REGDEVT_PASS2_BBVClean.LOG.
[23:44:35.00][ChkError.cmd] There was some FAILED device...
[23:44:35.00][ChkError.cmd] or, there was not target file...
[23:44:35.02][ChkError.cmd] Result=FAILED
[23:44:35.02][ChkError.cmd]
[23:44:35.28][ChkError.cmd] --------------------------------------------------
[23:44:35.30][ChkError.cmd] Checking : Timeout in INSTALL.log
[23:44:35.30][ChkError.cmd]
[23:44:35.30][ChkError.cmd] Run [FIND.exe /I 'timeout with' C:\System.sav\Util\Install.log]
[23:44:35.46][ChkError.cmd] Run [FIND.exe /I 'timeout wait' C:\System.sav\Util\Install.log]
[23:44:35.58][ChkError.cmd] There is NO timeout in install.log file.
[23:44:35.60][ChkError.cmd]
[23:44:35.60][ChkError.cmd] [TIMEOUT]
[23:44:35.60][ChkError.cmd] Result=PASSED
[23:44:35.61][ChkError.cmd] --------------------------------------------------
[23:44:35.61][ChkError.cmd] Checking : WinSAT
[23:44:35.61][ChkError.cmd]
[23:44:35.63][ChkError.cmd] [WinSAT]
[23:44:35.63][ChkError.cmd] Result=PASSED
[23:44:35.63][ChkError.cmd] --------------------------------------------------
[23:44:35.64][ChkError.cmd] Checking : FAILURE.[违规文字已删除]
[23:44:35.71][CheckFailureFlags.cmd] **************************************************
[23:44:35.71][CheckFailureFlags.cmd] [CheckFailureFlags.cmd] has started...
[23:44:35.71][CheckFailureFlags.cmd] --------------------------------------------------
[23:44:35.72][CheckFailureFlags.cmd] Check FAILURE.[违规文字已删除] at [PASS2_BBVClean]
[23:44:35.72][CheckFailureFlags.cmd] --------------------------------------------------
[23:44:39.02][CheckFailureFlags.cmd]
[23:44:39.02][CheckFailureFlags.cmd] No FAILURE.[违规文字已删除] was found in C:\SwSetup folder
[23:44:39.02][CheckFailureFlags.cmd]
驱动器 C 中的卷是 Windows
卷的序列号是 4E51-9EF4

c:\system.sav 的目录

2022/03/23 15:51 17,101 03235HHSAA2A_DPS
2022/03/24 00:01 <DIR> 2ndCap
2023/03/11 23:43 <DIR> bbv
2022/03/02 18:42 29,844 CDT19WW5HHT601.ini
2023/03/11 23:44 46 ChkError.cmd.FAILURE.[违规文字已删除]
2022/03/24 00:09 <DIR> CONFIG
2022/03/23 15:53 9,803 cpqdl.ini
2022/03/23 15:53 5,066 CTO.TXT
2022/03/23 15:53 14 CTOHW.TXT
2023/03/12 15:14 <DIR> EXCLUDE
2023/03/11 23:24 <DIR> ExitProc
2023/03/12 15:21 <DIR> FactoryUpdate
2022/03/24 00:10 <DIR> fbi
2023/03/11 23:27 <DIR> Flags
2022/03/24 00:01 9,853 Info.bom
2023/03/11 23:44 <DIR> logs
2022/03/23 08:57 <DIR> P2PP
1997/06/10 18:42 46 REBOOT.ME
2022/03/23 09:23 368 REGFLUSH.LOG
2023/03/11 23:44 83 Result.ini
2022/03/23 15:51 5,987 SM5HH0323AB2
2022/03/23 08:54 <DIR> support
2022/03/23 09:20 420,638 SYSINFO.LOG
2022/03/23 15:59 <DIR> WinPE_Offline
2023/03/12 15:21 <DIR> WIN_Offline
2023/03/12 15:06 <DIR> WSDVTDC
12 个文件 498,849 字节
14 个目录 61,420,322,816 可用字节
[23:44:39.03][CheckFailureFlags.cmd] --------------------------------------------------
[23:44:39.03][CheckFailureFlags.cmd] [CheckFailureFlags.cmd] has completed...
[23:44:39.03][CheckFailureFlags.cmd] **************************************************
[23:44:39.05][ChkError.cmd]
[23:44:39.05][ChkError.cmd] [FAILURE_FLAG]
[23:44:39.05][ChkError.cmd] Result=PASSED
[23:44:39.06][ChkError.cmd] --------------------------------------------------
[23:44:39.06][ChkError.cmd] Checking : RMFAIL.[违规文字已删除] exists or not
[23:44:39.06][ChkError.cmd]
[23:44:39.08][ChkError.cmd] No [C:\SYSTEM.SAV\Flags\RMFAIL.[违规文字已删除]].
[23:44:39.08][ChkError.cmd]
[23:44:39.08][ChkError.cmd] [RMFAIL]
[23:44:39.08][ChkError.cmd] Result=PASSED
[23:44:39.10][ChkError.cmd]
[23:44:39.10][ChkError.cmd] --------------------------------------------------
[23:44:39.10][ChkError.cmd] Some error detected...
[23:44:39.11][ChkError.cmd]
[23:44:39.11][ChkError.cmd] --------------------------------------------------
[23:44:39.11][ChkError.cmd] [C:\System.Sav\ExitProc\ErrorChk\ChkError.cmd]
[23:44:39.13][ChkError.cmd] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] found [1] SW issue[s]...
[23:44:39.13][ChkError.cmd] --------------------------------------------------
[23:44:39.13][ChkError.cmd] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] Refer the following file[s] if exists to see detail.
[23:44:39.14][ChkError.cmd] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] C:\CTOERROR.[违规文字已删除] , C:\System.sav\*FAILURE.[违规文字已删除], or C:\system.sav\Logs\AllFailure.log
[23:44:39.14][ChkError.cmd]
[23:44:39.14][ChkError.cmd] --------------------------------------------------
[23:44:39.16][ChkError.cmd]
[23:44:39.16][ChkError.cmd] This is for customer image...
[23:44:39.16][ChkError.cmd]
[23:44:39.16][ChkError.cmd] Trigger CTO panic...
[23:44:39.17][ChkError.cmd]
[23:44:39.17][ChkError.cmd] --------------------------------------------------
[23:44:39.17][ChkError.cmd] [ChkError.cmd] has completed...
[23:44:39.19][ChkError.cmd] **************************************************
[23:44:39.35][InactiveSP.cmd] **************************************************
[23:44:39.36][InactiveSP.cmd] [InactiveSP.cmd] has started...
[23:44:39.36][InactiveSP.cmd] --------------------------------------------------
[23:44:39.36][InactiveSP.cmd] Inactive System Parition...
[23:44:39.38][InactiveSP.cmd] --------------------------------------------------
[23:44:39.38][InactiveSP.cmd]
[23:44:39.38][InactiveSP.cmd] Create ["C:\system.sav\InactiveSP.cmd.FAILURE.[违规文字已删除]"]...
[23:44:39.39][InactiveSP.cmd]
[23:44:39.39][InactiveSP.cmd] Inactive ESP...
[23:44:39.39][InactiveSP.cmd]
[23:44:39.41][DrvLtr2ESP.cmd] **************************************************
[23:44:39.41][DrvLtr2ESP.cmd] [C:\System.Sav\ExitProc\DrvLtr2ESP.cmd] has started...
[23:44:39.42][DrvLtr2ESP.cmd] --------------------------------------------------
[23:44:39.42][DrvLtr2ESP.cmd] Create ["C:\system.sav\DrvLtr2ESP.cmd.FAILURE.[违规文字已删除]"] file...
[23:44:39.42][DrvLtr2ESP.cmd]
[23:44:39.44][DrvLtr2ESP.cmd]
[23:44:39.44][DrvLtr2ESP.cmd] Detect ESP partition index...
[23:44:39.44][DrvLtr2ESP.cmd]
[23:44:39.52][DrvLtr2ESP.cmd] ESP partition index = [1]
[23:44:39.53][DrvLtr2ESP.cmd] ESP drive letter = [NONE]
[23:44:39.53][DrvLtr2ESP.cmd]
[23:44:39.53][DrvLtr2ESP.cmd] Assign drive letter to ESP...
[23:44:39.55][DrvLtr2ESP.cmd]
[23:44:40.77][DrvLtr2ESP.cmd] Succeed in assigning drive letter to ESP
[23:44:40.77][DrvLtr2ESP.cmd] Delete ["C:\system.sav\DrvLtr2ESP.cmd.FAILURE.[违规文字已删除]"] file since no errors detected...
[23:44:40.78][DrvLtr2ESP.cmd] --------------------------------------------------
[23:44:40.78][DrvLtr2ESP.cmd] [DrvLtr2ESP.cmd] has completed...
[23:44:40.78][DrvLtr2ESP.cmd] **************************************************
[23:44:40.91][InactiveSP.cmd] Found ESP [S:]...
[23:44:40.91][InactiveSP.cmd] going to rename .efi files to disable ESP...
[23:44:40.92][InactiveSP.cmd] Inactive ESP successfully.
[23:44:40.92][InactiveSP.cmd]
[23:44:40.92][InactiveSP.cmd] Active BP...
[23:44:40.94][InactiveSP.cmd]
[23:44:40.95][InactiveSP.cmd] BP drive letter = [D:]
[23:44:40.95][InactiveSP.cmd] Active BP successfully.
[23:44:40.95][InactiveSP.cmd]
[23:44:40.97][InactiveSP.cmd] Delete ["C:\system.sav\InactiveSP.cmd.FAILURE.[违规文字已删除]"] file since no errors detected...
[23:44:40.97][InactiveSP.cmd] --------------------------------------------------
[23:44:40.97][InactiveSP.cmd] [InactiveSP.cmd] has completed...
[23:44:40.99][InactiveSP.cmd] **************************************************
[23:44:41.10] [PANIC.cmd] going to reboot Windows...

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惠普暗影精灵电脑:TG01-279rcn 恢复出厂设置,HPCloudRecoveryTool不成功

恢复失败是因为有设备恢复完有感叹号

建议找微信服务帮你确认具体原因


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