暗影精灵7蓝屏显示rtf64x64.sys错误

[KIM456]

电脑开机的时候显示rtf64x64.sys错误，我系统还原出现 C:\Windows\System32\Logfiles\Str\StrTrail.txt。最后是自己用U盘重装系统才解决。但是今天电脑又在更新windows重启时出现rtf64x64.sys错误，我不知道改怎么解决。下面是我用windbg

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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000008, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff804b4b651b5, address which referenced memory

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for rtf64x64.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 5046

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 17902

    Key  : Analysis.Init.CPU.mSec
    Value: 1030

    Key  : Analysis.Init.Elapsed.mSec
    Value: 683606

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 94

    Key  : Bugcheck.Code.DumpHeader
    Value: 0xd1

    Key  : Bugcheck.Code.Register
    Value: 0xa

    Key  : Dump.Attributes.AsUlong
    Value: 8

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1


FILE_IN_CAB:  081022-9796-01.dmp

DUMP_FILE_ATTRIBUTES: 0x8
  Kernel Generated Triage Dump

BUGCHECK_CODE:  d1

BUGCHECK_P1: 8

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff804b4b651b5

READ_ADDRESS: Unable to get size of nt!_MMPTE - probably bad symbols
unable to get nt!MmSpecialPagesInUse
 0000000000000008 

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


CUSTOMER_CRASH_COUNT:  1

TRAP_FRAME:  ffff8a09b55feef0 -- (.trap 0xffff8a09b55feef0)NOTE: The trap frame does not contain all registers.Some register values may be zeroed or incorrect.rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=ffffe0050be26c00 rsi=0000000000000000 rdi=0000000000000000
rip=fffff804b4b651b5 rsp=ffff8a09b55ff080 rbp=ffff8a09b55ff190
 r8=ffffe0050c1a615e  r9=0000000000000000 r10=00000000ffffffff
r11=0000000000000030 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe cy
rtf64x64+0x51b5:
fffff804`b4b651b5 48397808        cmp     qword ptr [rax+8],rdi ds:00000000`00000008=????????????????
Resetting default scope

STACK_TEXT:  
ffff8a09`b55feda8 fffff804`7980a869     : 00000000`0000000a 00000000`00000008 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffff8a09`b55fedb0 fffff804`79806b69     : 00000000`00000000 00000000`746c6946 00000000`000000e0 00000000`00000cfc : nt!KiBugCheckDispatch+0x69
ffff8a09`b55feef0 fffff804`b4b651b5     : 00000000`00000000 ffffe005`0be26c00 ffff8d10`de1b5851 00000000`00000001 : nt!KiPageFault+0x469
ffff8a09`b55ff080 00000000`00000000     : ffffe005`0be26c00 ffff8d10`de1b5851 00000000`00000001 ffffe005`05f4bda0 : rtf64x64+0x51b5


SYMBOL_NAME:  rtf64x64+51b5

MODULE_NAME: rtf64x64

IMAGE_NAME:  rtf64x64.sys

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  51b5

FAILURE_BUCKET_ID:  AV_rtf64x64!unknown_function

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {91d6f247-f02b-bde9-35b3-efc844316e53}

Followup:     MachineOwner
---------

 

[Chen_long · Accepted solution]

1.麻烦您点击网络图标右键—选择网络和Internet设置—点击更改适配器选项—选择wlan或者以太网——右键选择属性——Realtek LightWeight Filter（NDIS6.40）勾选取消
2.点击Windows图标右键选择Windows powerShell（管理员）输入 1.【netsh advfirewall reset】回车 2、输入【netsh int ip reset】回车 3、输入【netsh int ipv6 reset】回车 4、输入【netsh winsock reset】回车 重启电脑

[KIM456]

问题确实解决了，好久都没出现蓝屏。可是我今天电脑换个WIFI，出现了相同的问题，是不是以后每个WIFI都要在属性设置里把Realtek lighting filter关掉？

[Chen_long]

如果勾选的话就取消下吧