笔记本时不时蓝屏重启.

[Sunkaka]

我的电脑没有使用其他工具安装驱动,是不是的会蓝屏重启.DUMP分析文件如下.

*********************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffda0db71d9060, Physical Device Object of the stack
Arg3: ffffa3019aedc8e0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffda0db9d5f390, The blocked IRP

Debugging Details:
------------------

Implicit thread is now ffffda0d`b60a1040

DUMP_CLASS: 1

DUMP_QUALIFIER: 401

BUILD_VERSION_STRING: 14393.693.amd64fre.rs1_release.161220-1747

SYSTEM_MANUFACTURER: HP

SYSTEM_PRODUCT_NAME: OMEN by HP Laptop

SYSTEM_SKU: 1DE89PA#AB2

SYSTEM_VERSION: Type1ProductConfigId

BIOS_VENDOR: Insyde

BIOS_VERSION: F.34

BIOS_DATE: 12/27/2016

BASEBOARD_MANUFACTURER: HP

BASEBOARD_PRODUCT: 8259

BASEBOARD_VERSION: 83.45

DUMP_TYPE: 1

BUGCHECK_P1: 3

BUGCHECK_P2: ffffda0db71d9060

BUGCHECK_P3: ffffa3019aedc8e0

BUGCHECK_P4: ffffda0db9d5f390

DRVPOWERSTATE_SUBCODE: 3

FAULTING_THREAD: b60a1040

CPU_COUNT: 4

CPU_MHZ: 9c0

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: 9

CPU_MICROCODE: 6,9e,9,0 (F,M,S,R) SIG: 42'00000000 (cache) 42'00000000 (init)

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

ANALYSIS_SESSION_HOST: LEONHP

ANALYSIS_SESSION_TIME: 03-06-2017 13:00:14.0481

ANALYSIS_VERSION: 10.0.14321.1024 amd64fre

LAST_CONTROL_TRANSFER: from fffff8025ece5f5c to fffff8025edcf506

STACK_TEXT:
ffffa301`9aea54e0 fffff802`5ece5f5c : ffffda0d`b7122ef0 fffff802`00000000 ffffda0d`b65f5570 fffff80e`eaf996c0 : nt!KiSwapContext+0x76
ffffa301`9aea5620 fffff802`5ece59ff : ffffda0d`b65f5570 fffff80e`00000001 00000000`00000000 ffffa301`9aea5700 : nt!KiSwapThread+0x17c
ffffa301`9aea56d0 fffff802`5ece77c7 : ffffda0d`00000000 00000000`00000000 fffff80e`eaf7a5f0 00000000`00000000 : nt!KiCommitThreadWait+0x14f
ffffa301`9aea5770 fffff80e`ee1823a5 : ffffa301`9aea5850 00000000`00000000 ffffda0d`b9d5f300 00000000`00000000 : nt!KeWaitForSingleObject+0x377
ffffa301`9aea5820 fffff80e`ee181ceb : ffffda0d`b9d5f300 ffffda0d`b9dcf180 ffffda0d`b9d5f390 00000000`ff030000 : dxgkrnl!DpiFdoHandleDevicePower+0x1e5
ffffa301`9aea58b0 fffff80e`eff00ed5 : 00000000`00000001 ffffa301`9aea5a59 00000000`00000001 ffffda0d`b9dcf030 : dxgkrnl!DpiDispatchPower+0x8b
ffffa301`9aea59d0 fffff80e`eff001d6 : ffffda0d`b9dcf030 00000000`00000001 ffffda0d`b9dcf030 fffff802`00000000 : nvlddmkm+0x150ed5
ffffa301`9aea5ac0 fffff802`5ed9a1c2 : ffffda0d`b60a1040 ffffa301`9aea5b70 fffff802`5ef80600 fffff802`5ef80600 : nvlddmkm+0x1501d6
ffffa301`9aea5af0 fffff802`5ec82729 : 00000000`00000000 fffff802`5ed99fe4 00000000`00000000 00000000`000000aa : nt!PopIrpWorker+0x1de
ffffa301`9aea5b90 fffff802`5edcfbb6 : ffffa301`9af2e180 ffffda0d`b60a1040 fffff802`5ec826e8 00000000`00000000 : nt!PspSystemThreadStartup+0x41
ffffa301`9aea5be0 00000000`00000000 : ffffa301`9aea6000 ffffa301`9ae9f000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16

STACK_COMMAND: .thread 0xffffda0db60a1040 ; kb

THREAD_SHA1_HASH_MOD_FUNC: cfb2333b004df9088430342f7f0c218b97b46b82

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 7c046295f3a7ee0ba697ef67835de2a7c3407449

THREAD_SHA1_HASH_MOD: 363027c5e7e6cf6f0db0e8090a84b68ae753d0dd

FOLLOWUP_IP:
dxgkrnl!DpiFdoHandleDevicePower+1e5
fffff80e`ee1823a5 4863f0 movsxd rsi,eax

FAULT_INSTR_CODE: 85f06348

SYMBOL_STACK_INDEX: 4

SYMBOL_NAME: dxgkrnl!DpiFdoHandleDevicePower+1e5

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: dxgkrnl

IMAGE_NAME: dxgkrnl.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 584a7780

BUCKET_ID_FUNC_OFFSET: 1e5

FAILURE_BUCKET_ID: 0x9F_3_dxgkrnl!DpiFdoHandleDevicePower

BUCKET_ID: 0x9F_3_dxgkrnl!DpiFdoHandleDevicePower

PRIMARY_PROBLEM_CLASS: 0x9F_3_dxgkrnl!DpiFdoHandleDevicePower

TARGET_TIME: 2017-03-06T04:37:01.000Z

OSBUILD: 14393

OSSERVICEPACK: 0

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 272

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2016-12-21 14:50:57

BUILDDATESTAMP_STR: 161220-1747

BUILDLAB_STR: rs1_release

BUILDOSVER_STR: 10.0.14393.693.amd64fre.rs1_release.161220-1747

ANALYSIS_SESSION_ELAPSED_TIME: 570

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x9f_3_dxgkrnl!dpifdohandledevicepower

FAILURE_ID_HASH: {8058ca7c-9d12-86b8-15a2-3340127a0162}

Followup: MachineOwner

[托卢]

A driver has failed to complete a power IRP within a specific time.

楼主是不是升级NVIDIA显卡驱动了，如果是378.66版本，请把驱动卸载掉，安装低版本的试试看。

这个下载地址：

下载链接: http://pan.baidu.com/s/1dEDcsrJ   密码: 5bep

[Sunkaka]

我知道更新显卡驱动会导致蓝屏.所以我的驱动都是使用HP助手来安装的.目前的显卡驱动版本号是.376.82.

另外,今天接投影仪的时候,使用HDMI接口后,又出现了蓝屏.

下面是蓝屏的DUMP文件.

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffc8863eaf3060, Physical Device Object of the stack
Arg3: ffffb40078b5c8e0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffc88642987010, The blocked IRP

Debugging Details:
------------------

Implicit thread is now ffffc886`3e895040
Page 1480 not present in the dump file. Type ".hh dbgerr004" for details
Page 1480 not present in the dump file. Type ".hh dbgerr004" for details
Page 1480 not present in the dump file. Type ".hh dbgerr004" for details

DUMP_CLASS: 1

DUMP_QUALIFIER: 401

BUILD_VERSION_STRING: 14393.693.amd64fre.rs1_release.161220-1747

SYSTEM_MANUFACTURER: HP

SYSTEM_PRODUCT_NAME: OMEN by HP Laptop

SYSTEM_SKU: 1DE89PA#AB2

SYSTEM_VERSION: Type1ProductConfigId

BIOS_VENDOR: Insyde

BIOS_VERSION: F.34

BIOS_DATE: 12/27/2016

BASEBOARD_MANUFACTURER: HP

BASEBOARD_PRODUCT: 8259

BASEBOARD_VERSION: 83.45

DUMP_TYPE: 1

BUGCHECK_P1: 3

BUGCHECK_P2: ffffc8863eaf3060

BUGCHECK_P3: ffffb40078b5c8e0

BUGCHECK_P4: ffffc88642987010

DRVPOWERSTATE_SUBCODE: 3

FAULTING_THREAD: 3e895040

IMAGE_NAME: pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 5850cc6b

MODULE_NAME: pci

FAULTING_MODULE: fffff80574ae0000 pci

CPU_COUNT: 4

CPU_MHZ: 9c0

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: 9

CPU_MICROCODE: 6,9e,9,0 (F,M,S,R) SIG: 42'00000000 (cache) 42'00000000 (init)

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

ANALYSIS_SESSION_HOST: LEONHP

ANALYSIS_SESSION_TIME: 03-08-2017 13:05:49.0991

ANALYSIS_VERSION: 10.0.14321.1024 amd64fre

STACK_TEXT:
ffffb400`78aa4660 fffff802`734f7f5c : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`000000ff : nt!KiSwapContext+0x76
ffffb400`78aa47a0 fffff802`734f79ff : ffff702d`3a0965c2 ffffc886`3e895000 00000000`00000000 ffffc886`3e895000 : nt!KiSwapThread+0x17c
ffffb400`78aa4850 fffff802`734f97c7 : ffffc886`00000000 00000000`00000000 ffffc886`46ac8800 00000000`00000000 : nt!KiCommitThreadWait+0x14f
ffffb400`78aa48f0 fffff805`74981568 : ffffb400`78aa4a08 00000000`00000000 00000000`00000000 ffff900d`00000000 : nt!KeWaitForSingleObject+0x377
ffffb400`78aa49a0 fffff805`749812bd : ffffb400`00000000 ffff900d`12fc7bc0 ffffc886`4738c010 00000000`00000004 : ACPI+0x1568
ffffb400`78aa4a50 fffff805`74987900 : 00000000`00000000 00000000`20206f49 00000000`00000000 ffff900d`12ef55a0 : ACPI+0x12bd
ffffb400`78aa4ab0 fffff805`74984637 : ffffc886`4738c010 00000000`00000004 fffff802`737cb548 ffff900d`12fc7bc0 : ACPI+0x7900
ffffb400`78aa4b10 fffff805`7498420e : ffffc886`3edeb570 00000000`00000007 ffffc886`4738c170 00000000`00000004 : ACPI+0x4637
ffffb400`78aa4b50 fffff805`76a71752 : 00000000`00000007 00000000`00000000 ffffc886`42445030 ffffc886`42445180 : ACPI+0x420e
ffffb400`78aa4bd0 fffff805`793d0338 : ffffc886`4738c010 ffffc886`4738c170 ffffc886`4738c010 ffffc886`42445030 : dxgkrnl!DpiDispatchIoctl+0xa2
ffffb400`78aa4cf0 fffff805`793d01d6 : 00000000`c0000002 ffffc886`426e5000 ffffc886`4738c170 fffff805`79305bc2 : nvlddmkm+0x150338
ffffb400`78aa4d30 fffff805`79305bd3 : ffffc886`471b4820 ffffc886`426e5000 ffffc886`42445030 00000000`00000200 : nvlddmkm+0x1501d6
ffffb400`78aa4d60 fffff805`79303fb8 : ffffc886`471b4820 00000000`0000101c 00000000`0000101c 00000000`ffffffff : nvlddmkm+0x85bd3
ffffb400`78aa4df0 fffff805`7933f64e : 00000000`0000101c ffffc886`471b4820 00000000`00000054 ffffc886`471b4820 : nvlddmkm+0x83fb8
ffffb400`78aa4e60 fffff805`7941d6bc : fffff805`7933f5cc 00000000`00000000 ffffb400`78aa4f58 00000000`00000000 : nvlddmkm+0xbf64e
ffffb400`78aa4f10 fffff805`79687433 : ffffc886`43bc5000 ffffb400`00000007 ffffb400`00000003 ffffb400`78aa5048 : nvlddmkm+0x19d6bc
ffffb400`78aa4fa0 fffff805`7943682a : 00000000`00000000 ffffb400`00000007 ffffc886`00000003 00000000`00000003 : nvlddmkm+0x407433
ffffb400`78aa4fe0 fffff805`796907d8 : ffffc886`43bc5000 fffff805`00000004 ffffc886`00000000 fffff805`00000003 : nvlddmkm+0x1b682a
ffffb400`78aa5050 fffff805`794d8222 : ffffc886`43bc5000 ffffc886`43bc5000 ffffc886`445ef390 ffffb400`00000000 : nvlddmkm+0x4107d8
ffffb400`78aa50d0 fffff805`7944240c : ffffb400`78aa5200 ffffb400`78aa51a0 ffffb400`78aa5580 ffffc886`450668e8 : nvlddmkm+0x258222
ffffb400`78aa5150 fffff805`79441358 : ffffb400`78aa5580 ffffb400`78aa5200 ffffb400`78aa5580 00000000`00000010 : nvlddmkm+0x1c240c
ffffb400`78aa51b0 fffff805`79442011 : ffffc886`43bc5000 ffffc886`450668e8 ffffc886`45204b78 00000000`00000000 : nvlddmkm+0x1c1358
ffffb400`78aa51e0 fffff805`79441de6 : ffffb400`78aa5400 00000000`ff030000 ffffb400`00000000 fffff805`79431f26 : nvlddmkm+0x1c2011
ffffb400`78aa5290 fffff805`79412aa9 : ffffb400`78aa5310 ffffb400`78aa5400 00000000`20802701 00000000`00000000 : nvlddmkm+0x1c1de6
ffffb400`78aa52e0 fffff805`7937c67d : ffffb400`78aa5460 00000000`20802701 ffffb400`78aa5460 ffffc886`426e5001 : nvlddmkm+0x192aa9
ffffb400`78aa53b0 fffff805`7937c872 : fffff805`7937c611 ffffb400`78aa5580 00000000`00000010 fffff805`749a6049 : nvlddmkm+0xfc67d
ffffb400`78aa5440 fffff805`7936edf1 : 00000000`00000000 ffffb400`78aa5579 00000000`00000003 ffffc886`3eaf31b0 : nvlddmkm+0xfc872
ffffb400`78aa54a0 fffff805`7936e93a : ffffc886`426e5000 fffff802`737d4180 00000000`00000000 fffff805`7933a8ae : nvlddmkm+0xeedf1
ffffb400`78aa55e0 fffff805`79bfc710 : ffffc886`426e5000 00000000`00000000 00000000`00000001 00000000`ffffffff : nvlddmkm+0xee93a
ffffb400`78aa5630 fffff805`76ad2171 : fffff805`79bfc651 00000000`00000001 ffffc886`426e5000 00000000`00000000 : nvlddmkm!nvDumpConfig+0x1d2238
ffffb400`78aa56e0 fffff805`76ad1b50 : 00000000`00000000 ffffb400`78aa57c1 00000000`00000002 00000000`00000000 : dxgkrnl!DpiDxgkDdiSetPowerState+0x51
ffffb400`78aa5740 fffff805`76ad24be : ffffb400`78aa5802 ffffc886`42445030 00000000`00000001 00000000`00000000 : dxgkrnl!DpiFdoSetAdapterPowerState+0x288
ffffb400`78aa5820 fffff805`76ad1ceb : ffffc886`42987000 ffffc886`42445180 ffffc886`42987010 00000000`ff030000 : dxgkrnl!DpiFdoHandleDevicePower+0x2fe
ffffb400`78aa58b0 fffff805`793d0ed5 : 00000000`00000001 ffffb400`78aa5a59 00000000`00000001 ffffc886`42445030 : dxgkrnl!DpiDispatchPower+0x8b
ffffb400`78aa59d0 fffff805`793d01d6 : ffffc886`42445030 00000000`00000001 ffffc886`42445030 fffff802`00000000 : nvlddmkm+0x150ed5
ffffb400`78aa5ac0 fffff802`735ac1c2 : ffffc886`3e895040 ffffb400`78aa5b70 fffff802`73792600 fffff802`73792600 : nvlddmkm+0x1501d6
ffffb400`78aa5af0 fffff802`73494729 : 00000000`001f8000 fffff802`735abfe4 00000000`00000000 00000000`000000b0 : nt!PopIrpWorker+0x1de
ffffb400`78aa5b90 fffff802`735e1bb6 : ffffb400`78b2e180 ffffc886`3e895040 fffff802`734946e8 00000000`00000008 : nt!PspSystemThreadStartup+0x41
ffffb400`78aa5be0 00000000`00000000 : ffffb400`78aa6000 ffffb400`78a9f000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16

STACK_COMMAND: .thread 0xffffc8863e895040 ; kb

THREAD_SHA1_HASH_MOD_FUNC: f7cde9966036f8250cd7dd4cb853179732d36bf6

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: c4c31cfd30f94cc00c1b45237a7a818408c8ce7c

THREAD_SHA1_HASH_MOD: f8448716d37e006e596364d8757cd3387203cc4d

FOLLOWUP_NAME: MachineOwner

IMAGE_VERSION: 10.0.14393.594

FAILURE_BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys

BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys

PRIMARY_PROBLEM_CLASS: 0x9F_3_ACPI_IMAGE_pci.sys

TARGET_TIME: 2017-03-08T05:03:11.000Z

OSBUILD: 14393

OSSERVICEPACK: 0

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 272

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2016-12-21 14:50:57

BUILDDATESTAMP_STR: 161220-1747

BUILDLAB_STR: rs1_release

BUILDOSVER_STR: 10.0.14393.693.amd64fre.rs1_release.161220-1747

ANALYSIS_SESSION_ELAPSED_TIME: 59d

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x9f_3_acpi_image_pci.sys

FAILURE_ID_HASH: {20ddeb92-07eb-ebdc-bd08-44da71ffbd68}

Followup: MachineOwner

[y2kim]

目前的建议是，回滚出厂版本的驱动，虽然联网后Windows 更新会自动安装高版本。安装后再回滚一下。稳定的更加新版本的驱动要再等等。

[Sunkaka]

再等等是什么意思?怎么会有厂家的设备连微软认证的驱动升级都不兼容.竟然还自动升级以后需要卸载....HP真的是让我大开眼界..下次我会谨慎购买HP的产品.

[y2kim · Accepted solution]

---

@Sunkaka 已写：

再等等是什么意思?怎么会有厂家的设备连微软认证的驱动升级都不兼容.竟然还自动升级以后需要卸载....HP真的是让我大开眼界..下次我会谨慎购买HP的产品.

---

实话实说，问题就是微软弄出来的，而且这个问题不只是惠普产品受影响，Windows 10系统，有配置HDMI 2.0接口的机器都会遇到这个问题。

在有新驱动发布前，最稳定的驱动是出厂那个，只是Windows 更新会自动安装高版本，导致不稳定。

参照下面文档，针对Nvidia显卡驱动操作。

如何暂时防止在 Windows 10 中安装驱动程序更新
https://support.microsoft.com/zh-cn/help/3073930/how-to-temporarily-prevent-a-driver-update-from-rei...

[Sunkaka]

这个回答我打满分。希望以后的回答都能如此。说明详细原因，结合客观意见。给出解决方案。非常感谢。我会采取你给的建议，并在出现问题后，积极使用HP社区。

[Sunkaka]

请问，我需要选择隐藏哪些更新来避免蓝屏问题。这里我没有看到显卡驱动的更新。需要隐藏核显和独显的驱动更新是吗？回滚的话，我需要回滚哪几个驱动？到什么版本？才能最稳定？目前除去windowsup提供的更新，我都是使用HP更新程序更新的驱动。

[y2kim]

---

@Sunkaka 已写：

请问，我需要选择隐藏哪些更新来避免蓝屏问题。这里我没有看到显卡驱动的更新。需要隐藏核显和独显的驱动更新是吗？回滚的话，我需要回滚哪几个驱动？到什么版本？才能最稳定？目前除去windowsup提供的更新，我都是使用HP更新程序更新的驱动。

---

显卡驱动没有列出来吧，不能隐藏、停止更新。

我看惠普驱动有三个版本

21.21.13.7319 (373.19)
21.21.13.7619 (376.19)
21.21.13.7674 (376.74)

376.74还没放出来，里面写了修正HDMI的问题。

[Sunkaka]

7674上面有工程师放出来了，有没有不是百度网盘的地址。下不动。最好你们HP的地址。