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辅导员
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玩游戏时经常闪退并出现0x87A006的弹窗

OMEN Laptop 15-Ek 1xxx
Microsoft Windows 11

玩游戏的时候经常闪退并出现0x87A006的弹窗,游戏挺流畅的帧数也一直很稳定,但这个问题就是会忽然出现,有时候几天一次,有时候一天十几次。望山的办法能用的都用了,但是问题还是没法解决。QQ图片20230704114712.jpg

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玩游戏时经常闪退并出现0x87A006的弹窗

********************提供更多机器有关的信息*************************

**************提供信息,不是修复,不是解决方案*******************

********************不提供信息,不勉强******************************

  • 系统桌面按Win+R打开运行,输入

powershell

  • 按住键盘ctrl+shift,鼠标点确定

命令行打开显示PS C:\Windows\system32>则是成功以管理员运行打开了powershell,否则以上重试

  • 在命令行窗口中复制粘贴下面命令回车

if (test-path c:\hpinfo.txt){remove-item c:\hpinfo.txt -force};

gwmi Win32_OperatingSystem | select caption,version |fl | out-file \hpinfo.txt -force -append;

(gwmi win32_bios).caption |fl | out-file \hpinfo.txt -force -append;

(gwmi MS_SystemInformation -namespace root\wmi).SystemSKU |fl | out-file \hpinfo.txt -force -append;

Confirm-SecureBootUEFI |fl | out-file \hpinfo.txt -force -append;

gwmi win32_VideoController | select caption,DriverVersion |fl | out-file \hpinfo.txt -force -append;

gwmi Win32_PNPEntity | Where{$_.ConfigManagerErrorCode -ne 0} | select caption,deviceID,ConfigManagerErrorCode |fl | out-file \hpinfo.txt -force -append;

Gwmi win32_service | ForEach-Object {

    $path=""

    $company=""

    if($_.pathName -match '"(?<SvcPath>.*)"') {$path=$Matches['SvcPath']}

    else  {$path=($_.pathName  -split ' ') | select -First 1}

    if(-not [string]::IsNullOrWhiteSpace($path)) {$company=(Get-Item $path -ErrorAction Ignore).VersionInfo.CompanyName}

    $_ | Add-Member -MemberType NoteProperty -Name "Manufacturer" -Value $company

    $_}  | Select-Object DisplayName, Manufacturer,State | where {$_.Manufacturer -notlike "*microsoft*"} | fl | out-file \hpinfo.txt -force -append;

Get-AppxPackage | where{$_.name -like "*omen*"} | select name,version |fl | out-file \hpinfo.txt -force -append;

if (test-path C:\Windows\OMENSDK_Ver.exe){(Get-Item C:\Windows\OMENSDK_Ver.exe).versioninfo | out-file \hpinfo.txt -force -append}

Get-CimInstance –ClassName Win32_DeviceGuard –Namespace root\Microsoft\Windows\DeviceGuard | out-file \hpinfo.txt -force -append

  • 打开c:\hpinfo.txt将文件内容全选(ctrl+A)复制(ctrl+c)粘贴(ctrl+v)出来发帖回复,之后c:\hpinfo.txt可以删除。

如果红字报错或没有文件,确认是以管理员身份运行了powershell


欢迎来到社区,我是一名志愿者,私人信息不会被回复。
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我长期使用过的机型
DC7600 USDT
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z800
z820
EliteBook 2740p
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Pavilion DV4
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SlateBook x2
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ProBook 440 G8
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辅导员
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玩游戏时经常闪退并出现0x87A006的弹窗

 

caption : Microsoft Windows 11 家庭版
version : 10.0.22621

 

F.31
380D8PA#AB2
True


caption : NVIDIA GeForce RTX 3070 Laptop GPU
DriverVersion : 31.0.15.1679

 

 

DisplayName : AntiCheatExpert Service
Manufacturer :
State : Stopped

DisplayName : Apple Mobile Device Service
Manufacturer : Apple Inc.
State : Running

DisplayName : BaiduNetdiskUtility
Manufacturer : Baidu.com, Inc.
State : Stopped

DisplayName : Bonjour 服务
Manufacturer : Apple Inc.
State : Running

DisplayName : Intel(R) Content Protection HECI Service
Manufacturer :
State : Stopped

DisplayName : Intel(R) Content Protection HDCP Service
Manufacturer : Intel Corporation
State : Stopped

DisplayName : DtsApo4Service
Manufacturer : DTS Inc.
State : Running

DisplayName : EasyAntiCheat
Manufacturer : Epic Games, Inc
State : Stopped

DisplayName : Easy Anti-Cheat (Epic Online Services)
Manufacturer :
State : Stopped

DisplayName : Energy Server Service queencreek
Manufacturer :
State : Stopped

DisplayName : NVIDIA FrameView SDK service
Manufacturer : NVIDIA
State : Stopped

DisplayName : Intel(R) RST HFC Disable Service
Manufacturer : Intel Corporation
State : Stopped

DisplayName : HP Comm Recovery
Manufacturer : HP Inc.
State : Running

DisplayName : HP App Helper HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Diagnostics HSA Service
Manufacturer : HP Inc.
State : Stopped

DisplayName : HP Network HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Omen HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP System Info HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Analytics service
Manufacturer : HP Inc.
State : Running

DisplayName : Intel(R) Optane(TM) Memory Service
Manufacturer : Intel Corporation
State : Stopped

DisplayName : Intel Bluetooth Service
Manufacturer :
State : Running

DisplayName : Intel(R) Graphics Command Center Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) HD Graphics Control Panel Service
Manufacturer : Intel Corporation
State : Stopped

DisplayName : Intel(R) Capability Licensing Service TCP IP Interface
Manufacturer : Intel(R) Corporation
State : Stopped

DisplayName : Intel(R) SUR QC Software Asset Manager
Manufacturer : Intel Corporation
State : Stopped

DisplayName : Intel(R) TPM Provisioning Service
Manufacturer : Intel(R) Corporation
State : Stopped

DisplayName : Intel(R) Audio Service
Manufacturer : Intel
State : Running

DisplayName : Intel(R) Dynamic Application Loader Host Interface Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) Management and Security Application Local Management Service
Manufacturer : Intel Corporation
State : Running

DisplayName : NVIDIA LocalSystem Container
Manufacturer :
State : Running

DisplayName : NVIDIA Display Container LS
Manufacturer :
State : Running

DisplayName : Origin Client Service
Manufacturer : Electronic Arts
State : Stopped

DisplayName : Origin Web Helper Service
Manufacturer : Electronic Arts
State : Running

DisplayName : QPCore Service
Manufacturer : Tencent
State : Running

DisplayName : QQMusicService
Manufacturer : Tencent
State : Stopped

DisplayName : Rockstar Game Library Service
Manufacturer : Rockstar Games
State : Stopped

DisplayName : Intel(R) Storage Middleware Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Realtek Audio Universal Service
Manufacturer : Realtek Semiconductor
State : Running

DisplayName : 搜狗输入法基础服务
Manufacturer : Sogou.com Inc.
State : Stopped

DisplayName : OpenSSH Authentication Agent
Manufacturer :
State : Stopped

DisplayName : Steam Client Service
Manufacturer : Valve Corporation
State : Running

DisplayName : SynTPEnhService
Manufacturer : Synaptics Incorporated
State : Running

DisplayName : Intel(R) System Usage Report Service SystemUsageReportSvc_QUEENCREEK
Manufacturer :
State : Running

DisplayName : Thunderbolt(TM) Application Launcher
Manufacturer : Intel Corporation
State : Running

DisplayName : Thunderbolt(TM) Peer to Peer Shortcut
Manufacturer : Intel Corporation
State : Running

DisplayName : User Energy Server Service queencreek
Manufacturer :
State : Stopped

DisplayName : Wallpaper Engine Service
Manufacturer :
State : Running

DisplayName : WemeetUpdateSvc
Manufacturer :
State : Stopped

DisplayName : Intel(R) Management Engine WMI Provider Registration
Manufacturer : Intel Corporation
State : Running

DisplayName : XTUOCDriverService
Manufacturer : Intel(R) Corporation
State : Running

DisplayName : ZapyaService
Manufacturer :
State : Stopped

 

 

Name : AD2F1837.OMENCommandCenter
Version : 1101.2306.4.0

 


ProductVersion FileVersion FileName
-------------- ----------- --------
1.0.67.0 1.0.67.0 C:\Windows\OMENSDK_Ver.exe

 


AvailableSecurityProperties : {1, 2, 3, 4...}
CodeIntegrityPolicyEnforcementStatus : 2
InstanceIdentifier : 4ff40742-2649-41b8-bdd1-e80fad1cce80
RequiredSecurityProperties : {0}
SecurityFeaturesEnabled : {0}
SecurityServicesConfigured : {0}
SecurityServicesRunning : {0}
UsermodeCodeIntegrityPolicyEnforcementStatus : 0
Version : 1.0
VirtualizationBasedSecurityStatus : 0
VirtualMachineIsolation : False
VirtualMachineIsolationProperties : {0}
PSComputerName :

 

 

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辅导员
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玩游戏时经常闪退并出现0x87A006的弹窗

这就是按方法找到的

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教务长 教务长
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玩游戏时经常闪退并出现0x87A006的弹窗

先更新F.33 BIOS

OMEN 15.6 inch Gaming Laptop PC 15-ek1000 (2B1K3AV) 软件和驱动下载 | 惠普®客户支持 (hp.com)


欢迎来到社区,我是一名志愿者,私人信息不会被回复。
如果我的回复对您有帮助, 请点击按钮。如果我的回复帮助您解决了问题,别忘了点击,可以帮到其他遇到同样问题的用户。


我长期使用过的机型
DC7600 USDT
Pavilion dv4000
ProBook 6510b
xw4600
z800
z820
EliteBook 2740p
ProBook 6460b
Pavilion DV4
Envy 15
SlateBook x2
ProDesk 600 G3 SFF
t5740 Thin Client
t620 Thin Client
EliteBook 840 G3
ZBook 15 G3
ProBook 440 G8
Omen 25L GT12 AMD
这条回复对您有帮助吗? 没有
† 惠普支持社区是一个客户交流平台,便于客户找到有效的解决方法,快速解决问题,充分利用惠普产品。请在发帖之前,阅读社区的使用条款注册须知。