Charger Warranty Malfunction

Mimk · ‎2021-08-09

My HP Omen 15 laptop is 6 months in warranty, but my charger suddenly stopped working. I contacted the vendor, but he is saying charger is not covered in warranty, so I want to check if the charger is covered in warranty or not? If so, how I can claim it?

hlin · ‎2021-08-10

You can contact the local maintenance center for on-site inspection. If the machine purchased in China has no physical damage, it can be guaranteed within the warranty period. If it is a foreign machine, you need to query the serial number to confirm whether it can be guaranteed.

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