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开机出现蓝屏问题,部分dmp在正文,感谢解答
发布时间 2022-08-11 14:05:01
dmp在这里,请惠普工程师不要视而不见,自顾自灌水
SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the BugCheck Arg2: fffff800727f227b, Address of the instruction which caused the BugCheck Arg3: fffff1826079f160, Address of the context record for the exception that caused the BugCheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 1562 Key : Analysis.DebugAnalysisManager Value: Create Key : Analysis.Elapsed.mSec Value: 1555 Key : Analysis.Init.CPU.mSec Value: 343 Key : Analysis.Init.Elapsed.mSec Value: 8952 Key : Analysis.Memory.CommitPeak.Mb Value: 92 Key : Bugcheck.Code.DumpHeader Value: 0x3b Key : Bugcheck.Code.Register Value: 0x3b Key : Dump.Attributes.AsUlong Value: 8 Key : Dump.Attributes.KernelGeneratedTriageDump Value: 1 FILE_IN_CAB: 081022-13109-01.dmp DUMP_FILE_ATTRIBUTES: 0x8 Kernel Generated Triage Dump BUGCHECK_CODE: 3b BUGCHECK_P1: c0000005 BUGCHECK_P2: fffff800727f227b BUGCHECK_P3: fffff1826079f160 BUGCHECK_P4: 0 CONTEXT: fffff1826079f160 -- (.cxr 0xfffff1826079f160)rax=0000000000000000 rbx=fffff1826079fd20 rcx=0000000000000011 rdx=fffff80072e482f8 rsi=fffff80072e48300 rdi=0000000000000000 rip=fffff800727f227b rsp=fffff1826079fb60 rbp=fffff1826079fd70 r8=fffff1826079fb70 r9=0000000000000001 r10=fffff800727eecf0 r11=fffff1826079fc68 r12=0000000000010222 r13=fffff1826079fcf0 r14=0000000000000001 r15=000000000000001c iopl=0 nv up ei ng nz na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050286 nt!CmpCallCallBacksEx+0xdb: fffff800`727f227b 4d8b2424 mov r12,qword ptr [r12] ds:002b:00000000`00010222=???????????????? Resetting default scope BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXWINLOGON: 1 CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: services.exe STACK_TEXT: fffff182`6079fb60 fffff800`727eef3c : 00000001`0000001c fffff182`6079fd20 fffff182`6079fcd8 00000000`ffffff01 : nt!CmpCallCallBacksEx+0xdb fffff182`6079fc70 fffff800`727f307e : fffff800`727eec00 00000000`00000000 ffffac8e`4503d8a0 00000000`00040001 : nt!CmpParseKey+0x24c fffff182`6079fe10 fffff800`72895fda : ffffac8e`4503d800 fffff182`607a0078 ffffd900`00000040 ffffac8e`3ccfcda0 : nt!ObpLookupObjectName+0x3fe fffff182`6079ffe0 fffff800`72895dbc : ffffc281`00000000 00000000`00000000 00000000`00000000 ffffac8e`3ccfcda0 : nt!ObOpenObjectByNameEx+0x1fa fffff182`607a0110 fffff800`728958e1 : 00000036`c43fe4a0 fffff182`607a0480 00000000`00000001 fffff800`00000000 : nt!ObOpenObjectByName+0x5c fffff182`607a0160 fffff800`728e4d62 : 00000209`42eb01f8 00000000`00000000 00000000`00000000 abababab`dededede : nt!CmOpenKey+0x2c1 fffff182`607a03c0 fffff800`72608fb5 : ffffac8e`4f3d5040 ffffac8e`4d267ce0 00000209`42fbd4c0 ffffac8e`00000ab8 : nt!NtOpenKey+0x12 fffff182`607a0400 00007ff8`a81ccfb4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25 00000036`c43fe468 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff8`a81ccfb4 SYMBOL_NAME: nt!CmpCallCallBacksEx+db MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe IMAGE_VERSION: 10.0.19041.1586 STACK_COMMAND: .cxr 0xfffff1826079f160 ; kb BUCKET_ID_FUNC_OFFSET: db FAILURE_BUCKET_ID: AV_nt!CmpCallCallBacksEx OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {177c5141-fb33-dc3d-9406-7fff37bf4cce} Followup: MachineOwner
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开机出现蓝屏问题,部分dmp在正文,感谢解答
发布时间 2022-08-11 14:17:04
ntkrnlmp.exe
您这个目前初步判断和三方的软件相关,近期安装的软件或者驱动可以尝试卸载
services.exe
与系统中运行的服务相关,您可以做一下系统修复 测试是否蓝屏
运行命令:
输入:DISM.exe空格/Online空格/Cleanup-image空格/Scanhealth回车
输入:DISM.exe空格/Online空格/Cleanup-image空格/Checkhealth回车
输入:DISM.exe /Online /Cleanup-image /Restorehealth ,回车
最后检查系统并修复:输入:Sfc空格/scannow,回车
重启
另 之前给您的回复不是一点作用没有,开启就蓝屏 您可以尝试做一下禁用启动项测试
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