HP Cloud Recovery Tool not support

[kenysc]

Why can't I use this recovery tool?

[大耀耀]

This tool only works for some of HP products，not all of them

[Ta0]

Sry,bro. 

If u want to reinstall ur system,u can try MediaCreationTool in 

https://www.microsoft.com/zh-cn/software-download/windows10

Thx and best regards to u.

[kenysc]

Then why my model not supported? How can I fully recover my system if my SSD is erased or replaced?

thanks 

[kenysc]

Thanks Ta0, I know the ms tool to create a win10 install media but I don't want a plain fresh os install.

the os pre installed with HP drivers and tools is what I need.

[大耀耀]

You can type your P/N after the products No box。the tool will tell you it can be support or not。if it cant be support you can contact the maintenance station for help。