Outlook 2016 cannot change tray option when printing emails

[RichardHMTsang]

I am using Win7 64bit with Outlook 2016. When I try to print an email, I cannot change the tray option in HP printer but it is fine for other brand such as Xerox.

 For Word 2016, it is fine.

Anyone come across this problem? Please help.

[深蓝的大海]

您好，想了解一下是什麼打印機型號?謝謝！

[RichardHMTsang]

HP M425dw and HP PageWide Pro 750dw.

I don't think it is specific model problem. It is HP overall printer drivers problem.

[深蓝的大海]

您好，對於這個情況，建議可以直接致電電話技術支援,28024098-1-1.

謝謝！