暗影精灵8pro电池充电问题

[枪花回春丹]

电池显示正常，但是惠普管家和诊断都显示充不上电，但是可以给电池正常充电，怎么解决？

[枪花回春丹]

caption : Microsoft Windows 11 专业版 version : 10.0.22635 F.22 6E2J2PA#AB2 True caption : Intel(R) Iris(R) Xe Graphics DriverVersion : 31.0.101.4889 caption : NVIDIA GeForce RTX 3070 Ti Laptop GPU DriverVersion : 31.0.15.5176 caption : 符合 HID 标准的手写笔 deviceID : HID\HIDCLASS&COL05\1&2D595CA7&0&0004 ConfigManagerErrorCode : 22 caption : 符合 HID 标准的触摸屏 deviceID : HID\HIDCLASS&COL01\1&2D595CA7&0&0000 ConfigManagerErrorCode : 22 caption : HID-compliant game controller deviceID : HID\HIDCLASS&COL06\1&2D595CA7&0&0005 ConfigManagerErrorCode : 22 DisplayName : AntiCheatExpert Service Manufacturer : State : Stopped DisplayName : BaiduNetdiskUtility Manufacturer : Baidu.com, Inc. State : Stopped DisplayName : BattlEye Service Manufacturer : State : Stopped DisplayName : Clash Core Service Manufacturer : CloudBees, Inc. State : Running DisplayName : Intel(R) Content Protection HDCP Service Manufacturer : Intel Corporation State : Running DisplayName : Douyin Elevation Service (DouyinElevationService) Manufacturer : The Chromium Authors State : Stopped DisplayName : DP Service Manufacturer : Shaanxi Longlong Network Technology Co., Ltd State : Stopped DisplayName : DtsApo4Service Manufacturer : DTS Inc. State : Running DisplayName : EABackgroundService Manufacturer : State : Stopped DisplayName : EasyAntiCheat Manufacturer : Epic Games, Inc State : Stopped DisplayName : Easy Anti-Cheat (Epic Online Services) Manufacturer : State : Stopped DisplayName : FlexNet Licensing Service Manufacturer : Flexera State : Running DisplayName : Futuremark SystemInfo Service Manufacturer : Futuremark State : Stopped DisplayName : NVIDIA FrameView SDK service Manufacturer : NVIDIA State : Stopped DisplayName : Google Chrome Elevation Service (GoogleChromeElevationService) Manufacturer : Google LLC State : Stopped DisplayName : GoogleUpdater InternalService 124.0.6359.0 (GoogleUpdaterInternalService124.0.6359.0) Manufacturer : Google LLC State : Stopped DisplayName : GoogleUpdater Service 124.0.6359.0 (GoogleUpdaterService124.0.6359.0) Manufacturer : Google LLC State : Stopped DisplayName : Google 更新服务 (gupdate) Manufacturer : Google LLC State : Stopped DisplayName : Google 更新服务 (gupdatem) Manufacturer : Google LLC State : Stopped DisplayName : hisee_record_service_online Manufacturer : iflytek State : Running DisplayName : HP Comm Recovery Manufacturer : HP Inc. State : Running DisplayName : HP One Agent Service Manufacturer : HP Inc; HP Development 

[坏坏的笑]

可以校准电池。最简单的操作，就是充满电后，拔掉电源适配器，单独使用电池供电，耗尽电池。反复操作3次。

HP 笔记本电脑 - 测试和校准电池 (Windows) | HP®客户支持

[liuxiatuan]

和我的暗影9一样 开机不充电 关机充。现在我是拔了电池只用适配器 。什么办法都用过了 品控问题。后来你是怎么解决的