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见习生
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omen gaming hub 识别不到cpu。

OMEN by HP Gaming Laptop 16-wf0xxx
Microsoft Windows 11

omen gaming hub 识别不到cpu,无法自动按照cpu的负载调节散热能力,不显示cpu温度和cpu负载cpu功耗频率等屏幕截图 2024-10-26 223618.png屏幕截图 2024-10-26 223622.png屏幕截图 2024-10-26 223629.png屏幕截图 2024-10-26 223633.png

41 条回复41
教务长 教务长
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omen gaming hub 识别不到cpu。

********************提供更多机器有关的信息*************************

**************提供信息,不是修复,不是解决方案*******************

********************不提供信息,不勉强******************************

  • 系统桌面按Win+R打开运行,输入

powershell

  • 按住键盘ctrl+shift,鼠标点确定

命令行打开显示PS C:\Windows\system32>则是成功以管理员运行打开了powershell,否则以上重试

  • 在命令行窗口中复制粘贴下面命令回车

if (test-path c:\hpinfo.txt){remove-item c:\hpinfo.txt -force};

(get-date) – (gcim Win32_OperatingSystem).LastBootUpTime | out-file \hpinfo.txt -force -append;

gwmi Win32_OperatingSystem | select caption,version |fl | out-file \hpinfo.txt -force -append;

(gwmi win32_bios).caption | out-file \hpinfo.txt -force -append;

(gwmi MS_SystemInformation -namespace root\wmi).SystemSKU | out-file \hpinfo.txt -force -append;

(gwmi win32_baseboard).product | out-file \hpinfo.txt -force -append;

Confirm-SecureBootUEFI | out-file \hpinfo.txt -force -append;

gwmi win32_processor | out-file \hpinfo.txt -force -append;

gwmi win32_physicalmemory | select Capacity,ConfiguredClockSpeed,Manufacturer,PartNumber,Speed | out-file \hpinfo.txt -force -append;

gwmi win32_diskdrive | out-file \hpinfo.txt -force -append;

gwmi win32_VideoController | select caption,DriverVersion |fl | out-file \hpinfo.txt -force -append;

gwmi Win32_PNPEntity | Where{$_.ConfigManagerErrorCode -ne 0} | select caption,deviceID,ConfigManagerErrorCode |fl | out-file \hpinfo.txt -force -append;

Gwmi win32_service | ForEach-Object {

    $path=""

    $company=""

    if($_.pathName -match '"(?<SvcPath>.*)"') {$path=$Matches['SvcPath']}

    else  {$path=($_.pathName  -split ' ') | select -First 1}

    if(-not [string]::IsNullOrWhiteSpace($path)) {$company=(Get-Item $path -ErrorAction Ignore).VersionInfo.CompanyName}

    $_ | Add-Member -MemberType NoteProperty -Name "Manufacturer" -Value $company

    $_}  | Select-Object DisplayName, Manufacturer,State | where {$_.Manufacturer -notlike "*microsoft*"} | fl | out-file \hpinfo.txt -force -append;

Get-AppxPackage | where{$_.name -like "*omen*"} | select name,version |fl | out-file \hpinfo.txt -force -append;

if (test-path C:\Windows\OMENSDK_Ver.exe){(Get-Item C:\Windows\OMENSDK_Ver.exe).versioninfo | out-file \hpinfo.txt -force -append}

Get-CimInstance –ClassName Win32_DeviceGuard –Namespace root\Microsoft\Windows\DeviceGuard | out-file \hpinfo.txt -force -append

  • 打开c:\hpinfo.txt将文件内容全选(ctrl+A)复制(ctrl+c)粘贴(ctrl+v)出来发帖回复,之后c:\hpinfo.txt可以删除。

如果红字报错或没有文件,确认是以管理员身份运行了powershell


欢迎来到社区,我是一名志愿者,私人信息不会被回复。
如果我的回复对您有帮助, 请点击按钮。如果我的回复帮助您解决了问题,别忘了点击,可以帮到其他遇到同样问题的用户。


我长期使用过的机型
DC7600 USDT
Pavilion dv4000
ProBook 6510b
xw4600
z800
z820
EliteBook 2740p
ProBook 6460b
Pavilion DV4
Envy 15
SlateBook x2
ProDesk 600 G3 SFF
t5740 Thin Client
t620 Thin Client
EliteBook 840 G3
ZBook 15 G3
ProBook 440 G8
Omen 25L GT12 AMD
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见习生
作者
见习生
22 21 0 0
3个帖子(共 42 条)
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omen gaming hub 识别不到cpu。

Days : 0 Hours : 12 Minutes : 32 Seconds : 27 Milliseconds : 357 Ticks : 451473573330 TotalDays : 0.522538858020833 TotalHours : 12.5409325925 TotalMinutes : 752.45595555 TotalSeconds : 45147.357333 TotalMilliseconds : 45147357.333 caption : Microsoft Windows 11 家庭中文版 version : 10.0.22631 F.22 81L09PA#AB2 8BAB True Caption : Intel64 Family 6 Model 183 Stepping 1 DeviceID : CPU0 Manufacturer : GenuineIntel MaxClockSpeed : 2200 Name : 13th Gen Intel(R) Core(TM) i9-13900HX SocketDesignation : U3E1 Capacity : 17179869184 ConfiguredClockSpeed : 5600 Manufacturer : SK Hynix PartNumber : HMCG78AGBSA092N Speed : 5600 Capacity : 17179869184 ConfiguredClockSpeed : 5600 Manufacturer : SK Hynix PartNumber : HMCG78AGBSA095N Speed : 5600 Partitions : 4 DeviceID : \\.\PHYSICALDRIVE0 Model : SK hynix PC801 HFS001TEJ9X101N Size : 1024203640320 Caption : SK hynix PC801 HFS001TEJ9X101N caption : Intel(R) UHD Graphics DriverVersion : 31.0.101.4502 caption : NVIDIA GeForce RTX 4060 Laptop GPU DriverVersion : 32.0.15.6094 DisplayName : BattlEye Service Manufacturer : State : Stopped DisplayName : Intel(R) Content Protection HDCP Service Manufacturer : Intel Corporation State : Running DisplayName : Intel(R) Dynamic Tuning Technology Telemetry Service Manufacturer : Intel Corporation State : Running DisplayName : DtsApo4Service Manufacturer : DTS Inc. State : Running DisplayName : EABackgroundService Manufacturer : Electronic Arts State : Stopped DisplayName : EasyAntiCheat Manufacturer : Epic Games, Inc State : Stopped DisplayName : Epic Online Services Manufacturer : Epic Games, Inc. State : Stopped DisplayName : Energy Server Service queencreek Manufacturer : State : Running DisplayName : NVIDIA FrameView SDK service Manufacturer : NVIDIA State : Stopped DisplayName : HP Comm Recovery Manufacturer : HP Inc. State : Running DisplayName : HP One Agent Service Manufacturer : HP Inc; HP Development Company, L.P. State : Running DisplayName : HP App Helper HSA Service Manufacturer : HP Inc. State : Running DisplayName : HP Diagnostics HSA Service Manufacturer : HP Inc. State : Running DisplayName : HpMallWindowsService Manufacturer : HP Inc. State : Running DisplayName : HP Network HSA Service Manufacturer : HP Inc. State : Running DisplayName : HP Omen HSA Service Manufacturer : HP Inc. State : Running DisplayName : HP Print Scan Doctor Service Manufacturer : HP Inc. State : Running DisplayName : HP CASL Framework Service Manufacturer : HP State : Stopped DisplayName : HP System Info HSA Service Manufacturer : HP Inc. State : Running DisplayName : HP Insights Analytics Manufacturer : HP Inc. State : Running DisplayName : Intel(R) Graphics Command Center Service Manufacturer : Intel Corporation State : Running DisplayName : Intel(R) Platform License Manager Service Manufacturer : Intel(R) Corporation State : Stopped DisplayName : Intel(R) SUR QC Software Asset Manager Manufacturer : Intel Corporation State : Stopped DisplayName : Intel(R) Audio Service Manufacturer : Intel State : Running DisplayName : Intel(R) Innovation Platform Framework Service Manufacturer : Intel Corporation State : Running DisplayName : Intel(R) Dynamic Application Loader Host Interface Service Manufacturer : Intel Corporation State : Running DisplayName : SQL Server Analysis Services (MSSQLSERVER) Manufacturer : State : Running DisplayName : NVIDIA LocalSystem Container Manufacturer : State : Running DisplayName : NVIDIA Display Container LS Manufacturer : State : Running DisplayName : OfficePLUS Service Manufacturer : State : Running DisplayName : Realtek Audio Universal Service Manufacturer : Realtek Semiconductor State : Running DisplayName : OpenSSH Authentication Agent Manufacturer : State : Stopped DisplayName : Steam Client Service Manufacturer : Valve Corporation State : Stopped DisplayName : SynTPEnhService Manufacturer : Synaptics Incorporated State : Running DisplayName : Intel(R) System Usage Report Service SystemUsageReportSvc_QUEENCREEK Manufacturer : State : Running DisplayName : Thunderbolt(TM) Application Launcher Manufacturer : Intel Corporation State : Running DisplayName : Thunderbolt(TM) Peer to Peer Shortcut Manufacturer : Intel Corporation State : Running DisplayName : User Energy Server Service queencreek Manufacturer : State : Stopped DisplayName : vivoesService Manufacturer : vivo State : Running DisplayName : VivoSyncService Manufacturer : State : Running DisplayName : vivo_remote_watch Manufacturer : CloudBees, Inc. State : Stopped DisplayName : Intel(R) Management Engine WMI Provider Registration Manufacturer : Intel Corporation State : Running DisplayName : XTUOCDriverService Manufacturer : Intel(R) Corporation State : Running Name : AD2F1837.OMENCommandCenter Version : 1101.2410.6.0 ProductVersion FileVersion FileName -------------- ----------- -------- 1.0.85.0 1.0.85.0 C:\Windows\OMENSDK_Ver.exe AvailableSecurityProperties : {1, 2, 3, 4...} CodeIntegrityPolicyEnforcementStatus : 2 InstanceIdentifier : 4ff40742-2649-41b8-bdd1-e80fad1cce80 RequiredSecurityProperties : {0} SecurityFeaturesEnabled : {0} SecurityServicesConfigured : {0} SecurityServicesRunning : {0} UsermodeCodeIntegrityPolicyEnforcementStatus : 0 Version : 1.0 VirtualizationBasedSecurityStatus : 0 VirtualMachineIsolation : False VirtualMachineIsolationProperties : {0} PSComputerName :

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见习生
作者
见习生
22 21 0 0
4个帖子(共 42 条)
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omen gaming hub 识别不到cpu。

Days : 0
Hours : 12
Minutes : 32
Seconds : 27
Milliseconds : 357
Ticks : 451473573330
TotalDays : 0.522538858020833
TotalHours : 12.5409325925
TotalMinutes : 752.45595555
TotalSeconds : 45147.357333
TotalMilliseconds : 45147357.333

 

 

caption : Microsoft Windows 11 家庭中文版
version : 10.0.22631

 

F.22
81L09PA#AB2
8BAB
True


Caption : Intel64 Family 6 Model 183 Stepping 1
DeviceID : CPU0
Manufacturer : GenuineIntel
MaxClockSpeed : 2200
Name : 13th Gen Intel(R) Core(TM) i9-13900HX
SocketDesignation : U3E1

 

 

Capacity : 17179869184
ConfiguredClockSpeed : 5600
Manufacturer : SK Hynix
PartNumber : HMCG78AGBSA092N
Speed : 5600

Capacity : 17179869184
ConfiguredClockSpeed : 5600
Manufacturer : SK Hynix
PartNumber : HMCG78AGBSA095N
Speed : 5600

 

 

Partitions : 4
DeviceID : \\.\PHYSICALDRIVE0
Model : SK hynix PC801 HFS001TEJ9X101N
Size : 1024203640320
Caption : SK hynix PC801 HFS001TEJ9X101N

 

 

caption : Intel(R) UHD Graphics
DriverVersion : 31.0.101.4502

caption : NVIDIA GeForce RTX 4060 Laptop GPU
DriverVersion : 32.0.15.6094

 

 

DisplayName : BattlEye Service
Manufacturer :
State : Stopped

DisplayName : Intel(R) Content Protection HDCP Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) Dynamic Tuning Technology Telemetry Service
Manufacturer : Intel Corporation
State : Running

DisplayName : DtsApo4Service
Manufacturer : DTS Inc.
State : Running

DisplayName : EABackgroundService
Manufacturer : Electronic Arts
State : Stopped

DisplayName : EasyAntiCheat
Manufacturer : Epic Games, Inc
State : Stopped

DisplayName : Epic Online Services
Manufacturer : Epic Games, Inc.
State : Stopped

DisplayName : Energy Server Service queencreek
Manufacturer :
State : Running

DisplayName : NVIDIA FrameView SDK service
Manufacturer : NVIDIA
State : Stopped

DisplayName : HP Comm Recovery
Manufacturer : HP Inc.
State : Running

DisplayName : HP One Agent Service
Manufacturer : HP Inc; HP Development Company, L.P.
State : Running

DisplayName : HP App Helper HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Diagnostics HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HpMallWindowsService
Manufacturer : HP Inc.
State : Running

DisplayName : HP Network HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Omen HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Print Scan Doctor Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP CASL Framework Service
Manufacturer : HP
State : Stopped

DisplayName : HP System Info HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Insights Analytics
Manufacturer : HP Inc.
State : Running

DisplayName : Intel(R) Graphics Command Center Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) Platform License Manager Service
Manufacturer : Intel(R) Corporation
State : Stopped

DisplayName : Intel(R) SUR QC Software Asset Manager
Manufacturer : Intel Corporation
State : Stopped

DisplayName : Intel(R) Audio Service
Manufacturer : Intel
State : Running

DisplayName : Intel(R) Innovation Platform Framework Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) Dynamic Application Loader Host Interface Service
Manufacturer : Intel Corporation
State : Running

DisplayName : SQL Server Analysis Services (MSSQLSERVER)
Manufacturer :
State : Running

DisplayName : NVIDIA LocalSystem Container
Manufacturer :
State : Running

DisplayName : NVIDIA Display Container LS
Manufacturer :
State : Running

DisplayName : OfficePLUS Service
Manufacturer :
State : Running

DisplayName : Realtek Audio Universal Service
Manufacturer : Realtek Semiconductor
State : Running

DisplayName : OpenSSH Authentication Agent
Manufacturer :
State : Stopped

DisplayName : Steam Client Service
Manufacturer : Valve Corporation
State : Stopped

DisplayName : SynTPEnhService
Manufacturer : Synaptics Incorporated
State : Running

DisplayName : Intel(R) System Usage Report Service SystemUsageReportSvc_QUEENCREEK
Manufacturer :
State : Running

DisplayName : Thunderbolt(TM) Application Launcher
Manufacturer : Intel Corporation
State : Running

DisplayName : Thunderbolt(TM) Peer to Peer Shortcut
Manufacturer : Intel Corporation
State : Running

DisplayName : User Energy Server Service queencreek
Manufacturer :
State : Stopped

DisplayName : vivoesService
Manufacturer : vivo
State : Running

DisplayName : VivoSyncService
Manufacturer :
State : Running

DisplayName : vivo_remote_watch
Manufacturer : CloudBees, Inc.
State : Stopped

DisplayName : Intel(R) Management Engine WMI Provider Registration
Manufacturer : Intel Corporation
State : Running

DisplayName : XTUOCDriverService
Manufacturer : Intel(R) Corporation
State : Running

 

 

Name : AD2F1837.OMENCommandCenter
Version : 1101.2410.6.0

 


ProductVersion FileVersion FileName
-------------- ----------- --------
1.0.85.0 1.0.85.0 C:\Windows\OMENSDK_Ver.exe

 


AvailableSecurityProperties : {1, 2, 3, 4...}
CodeIntegrityPolicyEnforcementStatus : 2
InstanceIdentifier : 4ff40742-2649-41b8-bdd1-e80fad1cce80
RequiredSecurityProperties : {0}
SecurityFeaturesEnabled : {0}
SecurityServicesConfigured : {0}
SecurityServicesRunning : {0}
UsermodeCodeIntegrityPolicyEnforcementStatus : 0
Version : 1.0
VirtualizationBasedSecurityStatus : 0
VirtualMachineIsolation : False
VirtualMachineIsolationProperties : {0}
PSComputerName :

 

 

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见习生
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见习生
22 21 0 0
5个帖子(共 42 条)
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omen gaming hub 识别不到cpu。

你好,已经回复

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教务长 教务长
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32,987 28,628 2,330 3,156
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omen gaming hub 识别不到cpu。

看起来没有明显版本低的要更新

 

试下面的操作

关闭 Omen APP

系统桌面按Win+R打开运行,输入

powershell

按住键盘ctrl+shift,鼠标点确定

命令行打开显示PS C:\Windows\system32>则是成功以管理员运行打开了powershell,否则以上重试

在命令行窗口中复制粘贴下面命令回车

taskkill /f /im "OMENCommandCenterBackground.exe"; service hp* | start-service

再重新打开一下Omen APP看是否正常


欢迎来到社区,我是一名志愿者,私人信息不会被回复。
如果我的回复对您有帮助, 请点击按钮。如果我的回复帮助您解决了问题,别忘了点击,可以帮到其他遇到同样问题的用户。


我长期使用过的机型
DC7600 USDT
Pavilion dv4000
ProBook 6510b
xw4600
z800
z820
EliteBook 2740p
ProBook 6460b
Pavilion DV4
Envy 15
SlateBook x2
ProDesk 600 G3 SFF
t5740 Thin Client
t620 Thin Client
EliteBook 840 G3
ZBook 15 G3
ProBook 440 G8
Omen 25L GT12 AMD
这条回复对您有帮助吗? 没有
见习生
作者
见习生
22 21 0 0
7个帖子(共 42 条)
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omen gaming hub 识别不到cpu。

没有用,结束进程之后再打开会读取一下cpu然后后面cpu就那块就卡住了,再重启OGH就识别不到cpu

 

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教务长 教务长
教务长
32,987 28,628 2,330 3,156
8个帖子(共 42 条)
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omen gaming hub 识别不到cpu。

Download Windows 11 (microsoft.com)

 

y2kim_1-1655530262243.png

 

 

下载Windows 11的ISO系统镜像文件,用来做覆盖安装。覆盖安装不是系统重装。覆盖安装是一种高效易用的系统修复,会保留系统安装的软件和设置。

下载完ISO,双击ISO文件,打开此电脑会多出来一个光驱盘符,进入盘符双击运行setup.exe

选择“升级这台电脑”

按照画面提示完成整个过程

 

做完系统覆盖安装还是一样的话,建议工作日找微信服务,找台同款机器对比看看。


欢迎来到社区,我是一名志愿者,私人信息不会被回复。
如果我的回复对您有帮助, 请点击按钮。如果我的回复帮助您解决了问题,别忘了点击,可以帮到其他遇到同样问题的用户。


我长期使用过的机型
DC7600 USDT
Pavilion dv4000
ProBook 6510b
xw4600
z800
z820
EliteBook 2740p
ProBook 6460b
Pavilion DV4
Envy 15
SlateBook x2
ProDesk 600 G3 SFF
t5740 Thin Client
t620 Thin Client
EliteBook 840 G3
ZBook 15 G3
ProBook 440 G8
Omen 25L GT12 AMD
这条回复对您有帮助吗? 没有
辅导员
辅导员
6 4 0 0
9个帖子(共 42 条)
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omen gaming hub 识别不到cpu。

我也出现了同样的问题

这条回复对您有帮助吗? 没有
见习生
作者
见习生
22 21 0 0
10个帖子(共 42 条)
标记帖子

omen gaming hub 识别不到cpu。

你的解决了吗

这条回复对您有帮助吗? 没有
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