请专业人士帮忙解读一下HP诊断工具日志（电池）

lmz · ‎2021-06-11

问题：连接电源后电池只能充到2%的电量，充不进电

日志如下：

TestVersion = 1.17.5.0 TestId = a088469f-b159-4d7e-b4f9-0f1ed77a95af StartTime = 2021-06-11T16:11:13 ExecutionDuration = 00:00:58 Result = ExecutionFailed ErrorCode = 628 FailureId = 9K7C48-000AM2-MFPURG-CA5J13 ================================================== BatteryCheckResult: 13 DevicesSupported: 1 DeviceCount: 1 Primary_ToolError: 64 Primary_WrapperError: 0 Primary_DeviceName: Battery Primary_DevicesSupported: 1 Primary_DeviceCount: 1 Primary_TestResultCode: BAD_CELL Primary_BatteryIndividualLogicStateResult: BAD_CELL Primary_BatteryIndividualChargeStateResult: BLOWN_FUSE Primary_TestResultString: BAD CELL Primary_DesignCapacity: 8000 mAh Primary_FullChargeCapacity: 8000 mAh Primary_RemainingCapacity: 163 mAh Primary_MaxError: 100 Primary_CycleCount: 5 Primary_Temperature: 25 deg C Primary_Voltage: 9987 mV Primary_Current: 0 mA Primary_DesignVoltage: 11550 mV Primary_Status: 720 Primary_CellVoltage1: 3573 mV Primary_CellVoltage2: 3413 mV Primary_CellVoltage3: 3001 mV Primary_CellVoltage4: 0 mV Primary_SerialNumber: 11796 03/30/2020 Primary_ManufacturerName: 333-2C-0E Primary_BatteryCTNumber: N/A Primary_Warranty: 3 Primary_CalibrationType: 3 Primary_ChargeControl: Supported Primary_ACPowerOn: True Primary_TempCharge: True Primary_MultBatteryCharge: Primary_ChargeTest: True Primary_ChargeCapacity: 100 Primary_TempAlarm: False Primary_DeepDischarge: False Primary_FullCharge: False Primary_FullChargeStatus: False Primary_ACadapterOK: True Primary_BatteryCharge: True Primary_DesignCycleCount: 1000 Primary_LowVoltageDisable: False Primary_AdaptiveBatteryExtender: Not Supported Primary_ACAdapterStatus: False

以下是部分powercfg /batteryreport命令符电池报告日志：

阿硕 · ‎2021-06-11

不用搞这么复杂

HP诊断工具提示更换弱可用容量低就换新电池

提示校准就去校准下电池

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