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HP Cloud Recovery Tool恢复失败

发布时间 ‎2024-10-07 20:31:41

产品名称: HP Pavilion Gaming - 15-dk0135tx
操作系统: Microsoft Windows 10 (64-bit)

下载制作U盘正常，安装软件时显示失败，更换U盘无效果，进不去系统了，下边好像是日志

[20:00:00.00][ChkError.cmd] **************************************************
[20:00:00.00][ChkError.cmd] [C:\SYSTEM.SAV\ExitProc\ErrorChk\ChkError.cmd] has started...
[20:00:00.02][ChkError.cmd] --------------------------------------------------
[20:00:00.02][ChkError.cmd] Check SW Error...
[20:00:00.03][ChkError.cmd] --------------------------------------------------
[20:00:00.03][ChkError.cmd]
[20:00:00.03][ChkError.cmd] Create ["C:\system.sav\ChkError.cmd.FAILURE.flg"] file...
[20:00:00.05][ChkError.cmd]
[20:00:00.05][ChkError.cmd] Logfile [C:\system.sav\Logs\CheckLog\ChkErr_PASS2_BBVClean.log]...
[20:00:00.07][ChkError.cmd]
[20:00:00.07][ChkError.cmd] Check 2nd parameter [BBVClean]
[20:00:00.08][ChkError.cmd]
[20:00:00.08][ChkError.cmd] Error Checking items : [MEMDUMP,APPSLOG,REGDEV,TIMEOUT,WINSAT,FAILUREFLG,RMFAIL]
[20:00:00.08][ChkError.cmd] --------------------------------------------------
[20:00:00.10][ChkError.cmd] Checking : Memory Dump
[20:00:00.10][ChkError.cmd] Could not find memory dump...
[20:00:00.11][ChkError.cmd]
[20:00:00.11][ChkError.cmd] [DumpFile]
[20:00:00.11][ChkError.cmd] Result=PASSED
[20:00:00.13][ChkError.cmd] --------------------------------------------------
[20:00:00.13][ChkError.cmd] Checking : Apps' log
[20:00:00.14][ChkError.cmd]
[20:00:02.09][ChkError.cmd] [AppsLog]
[20:00:02.09][ChkError.cmd] Result=PASSED
[20:00:02.10][ChkError.cmd] --------------------------------------------------
[20:00:02.10][ChkError.cmd] Checking : Yellow-Bang
[20:00:02.10][ChkError.cmd]
[20:00:02.12][ChkError.cmd] Run [PINChkT.exe /dev /s]
[20:00:02.45][ChkError.cmd]
[20:00:02.47][ChkError.cmd] Append [REGDEVT_PASS2_BBVClean.LOG] to [C:\system.sav\Logs\CheckLog\ChkErr_PASS2_BBVClean.log]...
[RegistryDevicesCheck]
Result=FAILED

FAILED DEVICE #0:
Description : Intel(R) Wireless-AC 9560 160MHz
PNPDeviceID : PCI\VEN_8086&DEV_A370&SUBSYS_00348086&REV_10\3&11583659&2&A3
Code : [10]

[20:00:02.47][ChkError.cmd]
[20:00:02.47][ChkError.cmd] Run [FIND.exe /I 'Result=FAILED' C:\SYSTEM.SAV\Logs\PINPROC\REGDEVT_PASS2_BBVClean.LOG]
[20:00:02.54][ChkError.cmd] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] There was some FAILED device. Please check the file C:\SYSTEM.SAV\Logs\PINPROC\REGDEVT_PASS2_BBVClean.LOG.
[20:00:02.54][ChkError.cmd] There was some FAILED device...
[20:00:02.54][ChkError.cmd] or, there was not target file...
[20:00:02.55][ChkError.cmd] Result=FAILED
[20:00:02.55][ChkError.cmd]
[20:00:02.90][ChkError.cmd] --------------------------------------------------
[20:00:02.90][ChkError.cmd] Checking : Timeout in INSTALL.log
[20:00:02.91][ChkError.cmd]
[20:00:02.91][ChkError.cmd] Run [FIND.exe /I 'timeout with' C:\System.sav\Util\Install.log]
[20:00:03.11][ChkError.cmd] Run [FIND.exe /I 'timeout wait' C:\System.sav\Util\Install.log]
[20:00:03.32][ChkError.cmd] There is NO timeout in install.log file.
[20:00:03.32][ChkError.cmd]
[20:00:03.32][ChkError.cmd] [TIMEOUT]
[20:00:03.33][ChkError.cmd] Result=PASSED
[20:00:03.33][ChkError.cmd] --------------------------------------------------
[20:00:03.35][ChkError.cmd] Checking : WinSAT
[20:00:03.35][ChkError.cmd]
[20:00:03.35][ChkError.cmd] [WinSAT]
[20:00:03.36][ChkError.cmd] Result=PASSED
[20:00:03.36][ChkError.cmd] --------------------------------------------------
[20:00:03.38][ChkError.cmd] Checking : FAILURE.flg
[20:00:03.45][CheckFailureFlags.cmd] **************************************************
[20:00:03.47][CheckFailureFlags.cmd] [CheckFailureFlags.cmd] has started...
[20:00:03.47][CheckFailureFlags.cmd] --------------------------------------------------
[20:00:03.48][CheckFailureFlags.cmd] Check FAILURE.flg at [PASS2_BBVClean]
[20:00:03.48][CheckFailureFlags.cmd] --------------------------------------------------
[20:00:05.44][CheckFailureFlags.cmd]
[20:00:05.44][CheckFailureFlags.cmd] No FAILURE.flg was found in C:\SwSetup folder
[20:00:05.46][CheckFailureFlags.cmd]
驱动器 C 中的卷是 Windows
卷的序列号是 3280-29CC

c:\system.sav 的目录

2020/11/21 00:58 <DIR> 2ndCap
2024/10/07 19:57 <DIR> bbv
2024/10/07 20:00 46 ChkError.cmd.FAILURE.flg
2020/11/08 01:21 18,107 CNB20WW1C3T601.ini
2020/11/20 16:47 17,177 CND028CO116E_DPS
2020/11/21 01:04 <DIR> CONFIG
2020/11/20 16:50 9,503 cpqdl.ini
2020/11/20 16:50 4,935 CTO.TXT
2020/11/20 16:50 14 CTOHW.TXT
2024/10/08 11:36 <DIR> EXCLUDE
2024/10/08 11:41 <DIR> ExitProc
2024/10/08 11:40 <DIR> FactoryUpdate
2020/11/21 01:05 <DIR> fbi
2024/10/08 11:41 <DIR> Flags
2020/11/20 16:46 6,243 GPC52AB2R901
2020/11/21 00:58 9,520 Info.bom
2024/10/07 20:00 <DIR> logs
2020/11/20 09:22 <DIR> P2PP
1997/06/02 18:42 46 REBOOT.ME
2020/11/20 09:30 368 REGFLUSH.LOG
2024/10/07 19:59 83 Result.ini
2020/11/20 09:20 <DIR> support
2020/11/20 09:29 436,650 SYSINFO.LOG
2020/11/20 16:56 <DIR> WinPE_Offline
2020/11/20 16:56 <DIR> WinPE_Online
2020/11/20 16:57 <DIR> WinPE_OnLine_4WinRE
2024/10/08 11:40 <DIR> WIN_Offline
2024/10/08 11:34 <DIR> WSDVTDC
12 个文件 502,692 字节
16 个目录 62,795,014,144 可用字节
[20:00:05.46][CheckFailureFlags.cmd] --------------------------------------------------
[20:00:05.47][CheckFailureFlags.cmd] [CheckFailureFlags.cmd] has completed...
[20:00:05.47][CheckFailureFlags.cmd] **************************************************
[20:00:05.49][ChkError.cmd]
[20:00:05.50][ChkError.cmd] [FAILURE_FLAG]
[20:00:05.50][ChkError.cmd] Result=PASSED
[20:00:05.51][ChkError.cmd] --------------------------------------------------
[20:00:05.51][ChkError.cmd] Checking : RMFAIL.flg exists or not
[20:00:05.51][ChkError.cmd]
[20:00:05.53][ChkError.cmd] No [C:\SYSTEM.SAV\Flags\RMFAIL.flg].
[20:00:05.53][ChkError.cmd]
[20:00:05.54][ChkError.cmd] [RMFAIL]
[20:00:05.54][ChkError.cmd] Result=PASSED
[20:00:05.54][ChkError.cmd]
[20:00:05.56][ChkError.cmd] --------------------------------------------------
[20:00:05.56][ChkError.cmd] Some error detected...
[20:00:05.57][ChkError.cmd]
[20:00:05.57][ChkError.cmd] --------------------------------------------------
[20:00:05.57][ChkError.cmd] [C:\SYSTEM.SAV\ExitProc\ErrorChk\ChkError.cmd]
[20:00:05.59][ChkError.cmd] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] found [1] SW issue[s]...
[20:00:05.59][ChkError.cmd] --------------------------------------------------
[20:00:05.59][ChkError.cmd] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] Refer the following file[s] if exists to see detail.
[20:00:05.61][ChkError.cmd] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] C:\CTOERROR.flg , C:\System.sav\*FAILURE.flg, or C:\system.sav\Logs\AllFailure.log
[20:00:05.61][ChkError.cmd]
[20:00:05.61][ChkError.cmd] --------------------------------------------------
[20:00:05.62][ChkError.cmd]
[20:00:05.62][ChkError.cmd] This is for customer image...
[20:00:05.62][ChkError.cmd]
[20:00:05.64][ChkError.cmd] Trigger CTO panic...
[20:00:05.64][ChkError.cmd]
[20:00:05.65][ChkError.cmd] --------------------------------------------------
[20:00:05.65][ChkError.cmd] [ChkError.cmd] has completed...
[20:00:05.65][ChkError.cmd] **************************************************
[20:00:05.83] [PANIC.cmd] has been called at non-WinPE environment.
[20:00:05.83] [PANIC.cmd] activate BP and reboot into WinPE environment at first...
[20:00:00.00][ChkError.cmd] **************************************************
[20:00:00.00][ChkError.cmd] [C:\SYSTEM.SAV\ExitProc\ErrorChk\ChkError.cmd] has started...
[20:00:00.02][ChkError.cmd] --------------------------------------------------
[20:00:00.02][ChkError.cmd] Check SW Error...
[20:00:00.03][ChkError.cmd] --------------------------------------------------
[20:00:00.03][ChkError.cmd]
[20:00:00.03][ChkError.cmd] Create ["C:\system.sav\ChkError.cmd.FAILURE.flg"] file...
[20:00:00.05][ChkError.cmd]
[20:00:00.05][ChkError.cmd] Logfile [C:\system.sav\Logs\CheckLog\ChkErr_PASS2_BBVClean.log]...
[20:00:00.07][ChkError.cmd]
[20:00:00.07][ChkError.cmd] Check 2nd parameter [BBVClean]
[20:00:00.08][ChkError.cmd]
[20:00:00.08][ChkError.cmd] Error Checking items : [MEMDUMP,APPSLOG,REGDEV,TIMEOUT,WINSAT,FAILUREFLG,RMFAIL]
[20:00:00.08][ChkError.cmd] --------------------------------------------------
[20:00:00.10][ChkError.cmd] Checking : Memory Dump
[20:00:00.10][ChkError.cmd] Could not find memory dump...
[20:00:00.11][ChkError.cmd]
[20:00:00.11][ChkError.cmd] [DumpFile]
[20:00:00.11][ChkError.cmd] Result=PASSED
[20:00:00.13][ChkError.cmd] --------------------------------------------------
[20:00:00.13][ChkError.cmd] Checking : Apps' log
[20:00:00.14][ChkError.cmd]
[20:00:02.09][ChkError.cmd] [AppsLog]
[20:00:02.09][ChkError.cmd] Result=PASSED
[20:00:02.10][ChkError.cmd] --------------------------------------------------
[20:00:02.10][ChkError.cmd] Checking : Yellow-Bang
[20:00:02.10][ChkError.cmd]
[20:00:02.12][ChkError.cmd] Run [PINChkT.exe /dev /s]
[20:00:02.45][ChkError.cmd]
[20:00:02.47][ChkError.cmd] Append [REGDEVT_PASS2_BBVClean.LOG] to [C:\system.sav\Logs\CheckLog\ChkErr_PASS2_BBVClean.log]...
[RegistryDevicesCheck]
Result=FAILED

FAILED DEVICE #0:
Description : Intel(R) Wireless-AC 9560 160MHz
PNPDeviceID : PCI\VEN_8086&DEV_A370&SUBSYS_00348086&REV_10\3&11583659&2&A3
Code : [10]

[20:00:02.47][ChkError.cmd]
[20:00:02.47][ChkError.cmd] Run [FIND.exe /I 'Result=FAILED' C:\SYSTEM.SAV\Logs\PINPROC\REGDEVT_PASS2_BBVClean.LOG]
[20:00:02.54][ChkError.cmd] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] There was some FAILED device. Please check the file C:\SYSTEM.SAV\Logs\PINPROC\REGDEVT_PASS2_BBVClean.LOG.
[20:00:02.54][ChkError.cmd] There was some FAILED device...
[20:00:02.54][ChkError.cmd] or, there was not target file...
[20:00:02.55][ChkError.cmd] Result=FAILED
[20:00:02.55][ChkError.cmd]
[20:00:02.90][ChkError.cmd] --------------------------------------------------
[20:00:02.90][ChkError.cmd] Checking : Timeout in INSTALL.log
[20:00:02.91][ChkError.cmd]
[20:00:02.91][ChkError.cmd] Run [FIND.exe /I 'timeout with' C:\System.sav\Util\Install.log]
[20:00:03.11][ChkError.cmd] Run [FIND.exe /I 'timeout wait' C:\System.sav\Util\Install.log]
[20:00:03.32][ChkError.cmd] There is NO timeout in install.log file.
[20:00:03.32][ChkError.cmd]
[20:00:03.32][ChkError.cmd] [TIMEOUT]
[20:00:03.33][ChkError.cmd] Result=PASSED
[20:00:03.33][ChkError.cmd] --------------------------------------------------
[20:00:03.35][ChkError.cmd] Checking : WinSAT
[20:00:03.35][ChkError.cmd]
[20:00:03.35][ChkError.cmd] [WinSAT]
[20:00:03.36][ChkError.cmd] Result=PASSED
[20:00:03.36][ChkError.cmd] --------------------------------------------------
[20:00:03.38][ChkError.cmd] Checking : FAILURE.flg
[20:00:03.45][CheckFailureFlags.cmd] **************************************************
[20:00:03.47][CheckFailureFlags.cmd] [CheckFailureFlags.cmd] has started...
[20:00:03.47][CheckFailureFlags.cmd] --------------------------------------------------
[20:00:03.48][CheckFailureFlags.cmd] Check FAILURE.flg at [PASS2_BBVClean]
[20:00:03.48][CheckFailureFlags.cmd] --------------------------------------------------
[20:00:05.44][CheckFailureFlags.cmd]
[20:00:05.44][CheckFailureFlags.cmd] No FAILURE.flg was found in C:\SwSetup folder
[20:00:05.46][CheckFailureFlags.cmd]
驱动器 C 中的卷是 Windows
卷的序列号是 3280-29CC

c:\system.sav 的目录

2020/11/21 00:58 <DIR> 2ndCap
2024/10/07 19:57 <DIR> bbv
2024/10/07 20:00 46 ChkError.cmd.FAILURE.flg
2020/11/08 01:21 18,107 CNB20WW1C3T601.ini
2020/11/20 16:47 17,177 CND028CO116E_DPS
2020/11/21 01:04 <DIR> CONFIG
2020/11/20 16:50 9,503 cpqdl.ini
2020/11/20 16:50 4,935 CTO.TXT
2020/11/20 16:50 14 CTOHW.TXT
2024/10/08 11:36 <DIR> EXCLUDE
2024/10/08 11:41 <DIR> ExitProc
2024/10/08 11:40 <DIR> FactoryUpdate
2020/11/21 01:05 <DIR> fbi
2024/10/08 11:41 <DIR> Flags
2020/11/20 16:46 6,243 GPC52AB2R901
2020/11/21 00:58 9,520 Info.bom
2024/10/07 20:00 <DIR> logs
2020/11/20 09:22 <DIR> P2PP
1997/06/02 18:42 46 REBOOT.ME
2020/11/20 09:30 368 REGFLUSH.LOG
2024/10/07 19:59 83 Result.ini
2020/11/20 09:20 <DIR> support
2020/11/20 09:29 436,650 SYSINFO.LOG
2020/11/20 16:56 <DIR> WinPE_Offline
2020/11/20 16:56 <DIR> WinPE_Online
2020/11/20 16:57 <DIR> WinPE_OnLine_4WinRE
2024/10/08 11:40 <DIR> WIN_Offline
2024/10/08 11:34 <DIR> WSDVTDC
12 个文件 502,692 字节
16 个目录 62,795,014,144 可用字节
[20:00:05.46][CheckFailureFlags.cmd] --------------------------------------------------
[20:00:05.47][CheckFailureFlags.cmd] [CheckFailureFlags.cmd] has completed...
[20:00:05.47][CheckFailureFlags.cmd] **************************************************
[20:00:05.49][ChkError.cmd]
[20:00:05.50][ChkError.cmd] [FAILURE_FLAG]
[20:00:05.50][ChkError.cmd] Result=PASSED
[20:00:05.51][ChkError.cmd] --------------------------------------------------
[20:00:05.51][ChkError.cmd] Checking : RMFAIL.flg exists or not
[20:00:05.51][ChkError.cmd]
[20:00:05.53][ChkError.cmd] No [C:\SYSTEM.SAV\Flags\RMFAIL.flg].
[20:00:05.53][ChkError.cmd]
[20:00:05.54][ChkError.cmd] [RMFAIL]
[20:00:05.54][ChkError.cmd] Result=PASSED
[20:00:05.54][ChkError.cmd]
[20:00:05.56][ChkError.cmd] --------------------------------------------------
[20:00:05.56][ChkError.cmd] Some error detected...
[20:00:05.57][ChkError.cmd]
[20:00:05.57][ChkError.cmd] --------------------------------------------------
[20:00:05.57][ChkError.cmd] [C:\SYSTEM.SAV\ExitProc\ErrorChk\ChkError.cmd]
[20:00:05.59][ChkError.cmd] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] found [1] SW issue[s]...
[20:00:05.59][ChkError.cmd] --------------------------------------------------
[20:00:05.59][ChkError.cmd] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] Refer the following file[s] if exists to see detail.
[20:00:05.61][ChkError.cmd] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] C:\CTOERROR.flg , C:\System.sav\*FAILURE.flg, or C:\system.sav\Logs\AllFailure.log
[20:00:05.61][ChkError.cmd]
[20:00:05.61][ChkError.cmd] --------------------------------------------------
[20:00:05.62][ChkError.cmd]
[20:00:05.62][ChkError.cmd] This is for customer image...
[20:00:05.62][ChkError.cmd]
[20:00:05.64][ChkError.cmd] Trigger CTO panic...
[20:00:05.64][ChkError.cmd]
[20:00:05.65][ChkError.cmd] --------------------------------------------------
[20:00:05.65][ChkError.cmd] [ChkError.cmd] has completed...
[20:00:05.65][ChkError.cmd] **************************************************
[20:00:05.90][InactiveSP.cmd] **************************************************
[20:00:05.90][InactiveSP.cmd] [InactiveSP.cmd] has started...
[20:00:05.91][InactiveSP.cmd] --------------------------------------------------
[20:00:05.91][InactiveSP.cmd] Inactive System Parition...
[20:00:05.93][InactiveSP.cmd] --------------------------------------------------
[20:00:05.93][InactiveSP.cmd]
[20:00:05.93][InactiveSP.cmd] Create ["C:\system.sav\InactiveSP.cmd.FAILURE.flg"]...
[20:00:05.94][InactiveSP.cmd]
[20:00:05.94][InactiveSP.cmd] Inactive ESP...
[20:00:05.96][InactiveSP.cmd]
[20:00:05.97][DrvLtr2ESP.cmd] **************************************************
[20:00:05.97][DrvLtr2ESP.cmd] [C:\SYSTEM.SAV\ExitProc\DrvLtr2ESP.cmd] has started...
[20:00:05.99][DrvLtr2ESP.cmd] --------------------------------------------------
[20:00:05.99][DrvLtr2ESP.cmd] Create ["C:\system.sav\DrvLtr2ESP.cmd.FAILURE.flg"] file...
[20:00:05.99][DrvLtr2ESP.cmd]
[20:00:06.01][DrvLtr2ESP.cmd]
[20:00:06.01][DrvLtr2ESP.cmd] Detect ESP partition index...
[20:00:06.01][DrvLtr2ESP.cmd]
[20:00:06.07][DrvLtr2ESP.cmd] ESP partition index = [1]
[20:00:06.07][DrvLtr2ESP.cmd] ESP drive letter = [NONE]
[20:00:06.08][DrvLtr2ESP.cmd]
[20:00:06.08][DrvLtr2ESP.cmd] Assign drive letter to ESP...
[20:00:06.08][DrvLtr2ESP.cmd]
[20:00:07.33][DrvLtr2ESP.cmd] Succeed in assigning drive letter to ESP
[20:00:07.33][DrvLtr2ESP.cmd] Delete ["C:\system.sav\DrvLtr2ESP.cmd.FAILURE.flg"] file since no errors detected...
[20:00:07.33][DrvLtr2ESP.cmd] --------------------------------------------------
[20:00:07.35][DrvLtr2ESP.cmd] [DrvLtr2ESP.cmd] has completed...
[20:00:07.35][DrvLtr2ESP.cmd] **************************************************
[20:00:07.50][InactiveSP.cmd] Found ESP [S:]...
[20:00:07.52][InactiveSP.cmd] going to rename .efi files to disable ESP...
[20:00:07.52][InactiveSP.cmd] Inactive ESP successfully.
[20:00:07.54][InactiveSP.cmd]
[20:00:07.54][InactiveSP.cmd] Active BP...
[20:00:07.54][InactiveSP.cmd]
[20:00:07.57][InactiveSP.cmd] BP drive letter = [D:]
[20:00:07.57][InactiveSP.cmd] Active BP successfully.
[20:00:07.57][InactiveSP.cmd]
[20:00:07.58][InactiveSP.cmd] Delete ["C:\system.sav\InactiveSP.cmd.FAILURE.flg"] file since no errors detected...
[20:00:07.58][InactiveSP.cmd] --------------------------------------------------
[20:00:07.60][InactiveSP.cmd] [InactiveSP.cmd] has completed...
[20:00:07.60][InactiveSP.cmd] **************************************************
[20:00:07.73] [PANIC.cmd] going to reboot Windows...

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HP Cloud Recovery Tool恢复失败

发布时间 ‎2024-10-09 13:52:47

可以考虑再使用微软工具制作纯净版系统镜像，安装完毕后手动安装惠普管家，offcie软件即可

系统本质没有区别的，这样能尽快恢复电脑使用，同时也能排除电脑本身的问题导致安装失败。

欢迎来到社区，我是一名志愿者，在这里帮助大家答疑解难。
如果我的回复对您有帮助， 请点击按钮。如果我的回复帮助您解决了问题，别忘了点击，可以帮到其他遇到同样问题的用户。
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