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暗影精灵8Pro 更新OGH之后无法进入性能控制/显卡切换等功能

OMEN by HP Gaming Laptop 16-k0xxx
Microsoft Windows 11

OGH自动更新后,无法再切换性能模式、无法控制灯光、无法切换显卡状态,只要按下这些选项OGH就会进入假死状态

屏幕截图 2023-07-26 183419.png

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暗影精灵8Pro 更新OGH之后无法进入性能控制/显卡切换等功能

********************提供更多机器有关的信息*************************

**************提供信息,不是修复,不是解决方案*******************

********************不提供信息,不勉强******************************

  • 系统桌面按Win+R打开运行,输入

powershell

  • 按住键盘ctrl+shift,鼠标点确定

命令行打开显示PS C:\Windows\system32>则是成功以管理员运行打开了powershell,否则以上重试

  • 在命令行窗口中复制粘贴下面命令回车

if (test-path c:\hpinfo.txt){remove-item c:\hpinfo.txt -force};

gwmi Win32_OperatingSystem | select caption,version |fl | out-file \hpinfo.txt -force -append;

(gwmi win32_bios).caption |fl | out-file \hpinfo.txt -force -append;

(gwmi MS_SystemInformation -namespace root\wmi).SystemSKU |fl | out-file \hpinfo.txt -force -append;

Confirm-SecureBootUEFI |fl | out-file \hpinfo.txt -force -append;

gwmi win32_VideoController | select caption,DriverVersion |fl | out-file \hpinfo.txt -force -append;

gwmi Win32_PNPEntity | Where{$_.ConfigManagerErrorCode -ne 0} | select caption,deviceID,ConfigManagerErrorCode |fl | out-file \hpinfo.txt -force -append;

Gwmi win32_service | ForEach-Object {

    $path=""

    $company=""

    if($_.pathName -match '"(?<SvcPath>.*)"') {$path=$Matches['SvcPath']}

    else  {$path=($_.pathName  -split ' ') | select -First 1}

    if(-not [string]::IsNullOrWhiteSpace($path)) {$company=(Get-Item $path -ErrorAction Ignore).VersionInfo.CompanyName}

    $_ | Add-Member -MemberType NoteProperty -Name "Manufacturer" -Value $company

    $_}  | Select-Object DisplayName, Manufacturer,State | where {$_.Manufacturer -notlike "*microsoft*"} | fl | out-file \hpinfo.txt -force -append;

Get-AppxPackage | where{$_.name -like "*omen*"} | select name,version |fl | out-file \hpinfo.txt -force -append;

if (test-path C:\Windows\OMENSDK_Ver.exe){(Get-Item C:\Windows\OMENSDK_Ver.exe).versioninfo | out-file \hpinfo.txt -force -append}

Get-CimInstance –ClassName Win32_DeviceGuard –Namespace root\Microsoft\Windows\DeviceGuard | out-file \hpinfo.txt -force -append

  • 打开c:\hpinfo.txt将文件内容全选(ctrl+A)复制(ctrl+c)粘贴(ctrl+v)出来发帖回复,之后c:\hpinfo.txt可以删除。

如果红字报错或没有文件,确认是以管理员身份运行了powershell


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我长期使用过的机型
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暗影精灵8Pro 更新OGH之后无法进入性能控制/显卡切换等功能

 

caption : Microsoft Windows 11 家庭中文版
version : 10.0.22621

 

F.20
6E2J3PA
False


caption : NVIDIA GeForce RTX 3060 Laptop GPU
DriverVersion : 30.0.15.1278

caption : OrayIddDriver Device
DriverVersion : 17.1.58.818

caption : Intel(R) Iris(R) Xe Graphics
DriverVersion : 31.0.101.4032

 

 

caption : 符合 HID 标准的数字化器
deviceID : HID\HIDCLASS&COL04\1&2D595CA7&1&0003
ConfigManagerErrorCode : 22

caption : HID-compliant game controller
deviceID : HID\HIDCLASS&COL05\1&2D595CA7&1&0004
ConfigManagerErrorCode : 22

caption : NVIDIA Platform Controllers and Framework
deviceID : ACPI\NVDA0820\NPCF
ConfigManagerErrorCode : 19

 

 

DisplayName : Adobe Acrobat Update Service
Manufacturer : Adobe Inc.
State : Stopped

DisplayName : AntiCheatExpert Service
Manufacturer :
State : Stopped

DisplayName : Apple Mobile Device Service
Manufacturer : Apple Inc.
State : Running

DisplayName : BaiduNetdiskUtility
Manufacturer : Baidu.com, Inc.
State : Stopped

DisplayName : Bonjour 服务
Manufacturer : Apple Inc.
State : Running

DisplayName : DTSInterops
Manufacturer : Dassault Systèmes SolidWorks Corporation
State : Stopped

DisplayName : Intel(R) Content Protection HDCP Service
Manufacturer : Intel Corporation
State : Running

DisplayName : DtsApo4Service
Manufacturer : DTS Inc.
State : Running

DisplayName : EABackgroundService
Manufacturer : Electronic Arts
State : Stopped

DisplayName : Epson Scanner Service
Manufacturer : Seiko Epson Corporation
State : Running

DisplayName : Everything
Manufacturer : voidtools
State : Running

DisplayName : SOLIDWORKS Electrical 协作服务器
Manufacturer :
State : Running

DisplayName : FlexNet Licensing Service
Manufacturer : Flexera
State : Running

DisplayName : FlexNet Licensing Service 64
Manufacturer : Flexera
State : Running

DisplayName : HP Comm Recovery
Manufacturer : HP Inc.
State : Running

DisplayName : HP App Helper HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Diagnostics HSA Service
Manufacturer : HP Inc.
State : Stopped

DisplayName : HP Network HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Omen HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Print Scan Doctor Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP CASL Framework Service
Manufacturer : HP
State : Stopped

DisplayName : HP System Info HSA Service
Manufacturer : HP Inc.
State : Running

DisplayName : HP Analytics service
Manufacturer : HP Inc.
State : Running

DisplayName : Intel(R) Graphics Command Center Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) Audio Service
Manufacturer : Intel
State : Running

DisplayName : Intel(R) Innovation Platform Framework Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Intel(R) Dynamic Application Loader Host Interface Service
Manufacturer : Intel Corporation
State : Running

DisplayName : Altera JTAG Server
Manufacturer :
State : Running

DisplayName : McAfee Framework Host
Manufacturer : McAfee, LLC
State : Running

DisplayName : McAfee Software Update
Manufacturer : McAfee, LLC
State : Stopped

DisplayName : McAfee WebAdvisor
Manufacturer : McAfee, LLC
State : Running

DisplayName : NVIDIA Display Container LS
Manufacturer :
State : Running

DisplayName : OfficePLUS Service
Manufacturer :
State : Running

DisplayName : QPCore Service
Manufacturer : Tencent
State : Running

DisplayName : Remote Solver for Flow Simulation 2018
Manufacturer :
State : Running

DisplayName : Remote Packet Capture Protocol v.0 (experimental)
Manufacturer :
State : Stopped

DisplayName : Realtek Audio Universal Service
Manufacturer : Realtek Semiconductor
State : Running

DisplayName : SolidWorks Flexnet Server
Manufacturer : Flexera
State : Running

DisplayName : SolidWorks Licensing Service
Manufacturer : SolidWorks
State : Stopped

DisplayName : OpenSSH Authentication Agent
Manufacturer :
State : Stopped

DisplayName : Steam Client Service
Manufacturer : Valve Corporation
State : Stopped

DisplayName : SunloginService
Manufacturer : 上海贝锐信息科技股份有限公司
State : Stopped

DisplayName : SWVisualize2022.Queue.Server
Manufacturer : Dassault Systèmes
State : Running

DisplayName : SynTPEnhService
Manufacturer : Synaptics Incorporated
State : Running

DisplayName : VMware Authorization Service
Manufacturer : VMware, Inc.
State : Running

DisplayName : VMware DHCP Service
Manufacturer : VMware, Inc.
State : Running

DisplayName : VMware USB Arbitration Service
Manufacturer : VMware, Inc.
State : Running

DisplayName : VMware NAT Service
Manufacturer : VMware, Inc.
State : Running

DisplayName : VMware 自动启动服务
Manufacturer :
State : Stopped

DisplayName : WemeetUpdateSvc
Manufacturer :
State : Stopped

DisplayName : Intel(R) Management Engine WMI Provider Registration
Manufacturer : Intel Corporation
State : Running

DisplayName : WPS Office Cloud Service
Manufacturer : Zhuhai Kingsoft Office Software Co.,Ltd
State : Stopped

DisplayName : XTUOCDriverService
Manufacturer : Intel(R) Corporation
State : Running

DisplayName : Adobe Genuine Software Monitor Service
Manufacturer : Adobe Systems, Incorporated
State : Running

 

 

Name : AD2F1837.OMENAudioControl
Version : 1.36.274.0

Name : AD2F1837.OMENCommandCenter
Version : 1101.2307.2.0

 


ProductVersion FileVersion FileName
-------------- ----------- --------
1.0.73.0 1.0.73.0 C:\Windows\OMENSDK_Ver.exe

 

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暗影精灵8Pro 更新OGH之后无法进入性能控制/显卡切换等功能

又发现了一个新的情况,在卡死状态等待十分钟到半个小时左右,能正常进入性能控制

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暗影精灵8Pro 更新OGH之后无法进入性能控制/显卡切换等功能

我的建议

  • 重新打开BIOS 安全启动
  • 升级独显驱动 

https://h30318.www3.hp.com/pub/softpaq/sp145501-146000/sp145507.exe

  • 卸载向日葵
  • 启动需要的服务

HP Diagnostics HSA Service

HP CASL Framework Service

还有你的机器是不是开了下面影响游戏性能的选项没看到

Windows 11中优化游戏性能的选项 - Microsoft 支持

 


欢迎来到社区,我是一名志愿者,私人信息不会被回复。
如果我的回复对您有帮助, 请点击按钮。如果我的回复帮助您解决了问题,别忘了点击,可以帮到其他遇到同样问题的用户。


我长期使用过的机型
DC7600 USDT
Pavilion dv4000
ProBook 6510b
xw4600
z800
z820
EliteBook 2740p
ProBook 6460b
Pavilion DV4
Envy 15
SlateBook x2
ProDesk 600 G3 SFF
t5740 Thin Client
t620 Thin Client
EliteBook 840 G3
ZBook 15 G3
ProBook 440 G8
Omen 25L GT12 AMD
这条回复对您有帮助吗? 没有
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